Award

CRM System - Blue Badge Applications

PETERBOROUGH CITY COUNCIL

This public procurement record has 1 release in its history.

Award

30 Oct 2025 at 15:28

Award Notice
Summary of the contracting process

Peterborough City Council awarded a contract for a new Customer Relationship Management (CRM) system to handle Blue Badge applications, under the category of software package and information systems. The successful supplier, NEC Software Solutions UK Limited, began the contract on 1st August 2025, which is set to conclude on 31st July 2029. This procurement followed an 'Other' procurement method and was classified under services within England, United Kingdom. The tender process concluded with the award on 3rd July 2025, and its announcement was published on 30th October 2025. The total contract value is £22,304.

This award presents growth opportunities for small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), particularly those specialising in cloud software solutions and CRM systems in the public sector. Companies with robust experience in developing and managing software that processes sensitive information, like Blue Badge applications, are well-suited to engage in similar public sector procurement opportunities in the future.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

CRM System - Blue Badge Applications

Notice Description

Cloud Software to store and process blue badge applications

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7a11b0b9-666d-4ab8-8f6f-ca7cf1d9af1f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a312b568-df97-4cb2-a944-ace9d4d300bb
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£22,304 Under £100K
Lots Value
Not specified
Awards Value
£22,304 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Oct 20253 months ago
Submission Deadline
31 May 2025Expired
Future Notice Date
Not specified
Award Date
2 Jul 20257 months ago
Contract Period
31 Jul 2025 - 31 Jul 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
PETERBOROUGH CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PETERBOROUGH
Postcode
PE2 8TY
Post Town
Peterborough
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH4 Cambridgeshire and Peterborough
Small Region (ITL 3)
TLH41 Peterborough
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Peterborough
Electoral Ward
Fletton and Stanground
Westminster Constituency
North West Cambridgeshire

Supplier Information

Number of Suppliers
1
Supplier Name

NEC SOFTWARE SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-7a11b0b9-666d-4ab8-8f6f-ca7cf1d9af1f-2025-10-30T15:28:00Z",
    "date": "2025-10-30T15:28:00Z",
    "ocid": "ocds-b5fd17-7a11b0b9-666d-4ab8-8f6f-ca7cf1d9af1f",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "PCC001-DN758923-33715264",
        "title": "CRM System - Blue Badge Applications",
        "description": "Cloud Software to store and process blue badge applications",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 22304,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Other -",
        "tenderPeriod": {
            "endDate": "2025-05-31T23:59:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2025-08-01T00:00:00+01:00",
            "endDate": "2029-07-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-170620",
            "name": "Peterborough City Council",
            "identifier": {
                "legalName": "Peterborough City Council"
            },
            "address": {
                "streetAddress": "Sand Martin House, Bittern Way",
                "locality": "Peterborough",
                "postalCode": "PE2 8TY",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Lesley George",
                "email": "lesley-ann.george@peterborough.gov.uk",
                "telephone": "+44 1733747474"
            },
            "details": {
                "url": "https://www.peterborough.gov.uk/business/supplying-the-council/supply-opportunities"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-326970",
            "name": "NEC Software Solutions UK Limited",
            "identifier": {
                "legalName": "NEC Software Solutions UK Limited"
            },
            "address": {
                "streetAddress": "BizSpace, 1st Floor, iMex Centre, 575-599 Maxted Road, Hemel Hempstead, Hertfordshire, HP2 7DX, United Kingdom"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-170620",
        "name": "Peterborough City Council"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-7a11b0b9-666d-4ab8-8f6f-ca7cf1d9af1f-1",
            "status": "active",
            "date": "2025-07-03T00:00:00+01:00",
            "datePublished": "2025-10-30T15:27:59Z",
            "value": {
                "amount": 22304,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-326970",
                    "name": "NEC Software Solutions UK Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-08-01T00:00:00+01:00",
                "endDate": "2029-07-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/a312b568-df97-4cb2-a944-ace9d4d300bb",
                    "datePublished": "2025-10-30T15:27:59Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}