Award

1920CSTD06 Child Benefit and Tax Credits Cases Leaving Full Time Non Advanced Education (FTNAE)

H M REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Award

15 Jun 2020 at 15:36

Summary of the contracting process

The public procurement process for the project titled "1920CSTD06 Child Benefit and Tax Credits Cases Leaving Full Time Non Advanced Education (FTNAE)" is managed by H M Revenue & Customs, based in Manchester, England. This contract, classified under the research and development services category, has a total value of £49,620 and was awarded through a selective procurement method after a further competition within a dynamic purchasing system. The contract period runs from 31 March 2020 to 31 December 2020, with the tender period having ended on 21 February 2020.

This tender presents significant opportunities for businesses specialising in research and consultancy services, particularly those with expertise in understanding customer behaviours and compliance within the benefits system. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to consider their capabilities in conducting qualitative research to address the issues identified by HMRC. Engaging in this contract would enable such businesses to contribute to crucial insights that can influence strategic approaches to error and fraud prevention in the welfare system, paving the way for future partnerships in public sector projects.

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Notice Title

1920CSTD06 Child Benefit and Tax Credits Cases Leaving Full Time Non Advanced Education (FTNAE)

Notice Description

This research aims to develop a clearer understanding of the reasons some parents do not inform HMRC of changes in their children's circumstances. Specifically, to understand the reasons why Child Benefit and tax credits customers may not do this, and what they understand of their responsibility to inform HMRC when their child leaves full-time non advanced education (FTNAE). This will be achieved through in-depth qualitative interviews with Child Benefit and tax credits customers whose qualifying young person turned 16, 17 or 18 in the financial year 2018/19. Claimants not reporting FTNAE-related changes can lead to overpayments of both tax credits and Child Benefit. Tackling this growing risk group therefore has potential to reduce overall E&F, help customers to claim the correct entitlement, and provide insight that can also be applied to UC. Therefore, this research will be used to inform the development of HMRC's strategic and operational approach to the FTNAE error and fraud (E&F) risk, through education, targeted communications and nudge campaigns. This supports HMRC's overall E&F strategy to "Promote, Prevent, Respond", by focusing on proactively tackling E&F before it occurs. Additional information: This contract was let following a further competition within Research Marketplace

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7a4b2885-d3f8-4e29-9d6b-0d23cbf91342
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/80ffd0d4-f703-45c6-8ad4-970130f14089
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a dynamic purchasing system
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services


CPV Codes

73000000 - Research and development services and related consultancy services

Notice Value(s)

Tender Value
£49,620 Under £100K
Lots Value
Not specified
Awards Value
£49,620 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
15 Jun 20205 years ago
Submission Deadline
21 Feb 2020Expired
Future Notice Date
Not specified
Award Date
29 Mar 20205 years ago
Contract Period
30 Mar 2020 - 31 Dec 2020 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Mike Crumpton
Contact Email
research.enquiries@hmrc.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
MANCHESTER
Postcode
M60 9LA
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
TLI London

Local Authority
Salford
Electoral Ward
Ordsall
Westminster Constituency
Salford

Supplier Information

Number of Suppliers
1
Supplier Name

JIGSAW RESEARCH

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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