Tender

Provision of Customer Research Partner

PLUS DANE HOUSING LIMITED

This public procurement record has 1 release in its history.

Tender

07 Feb 2025 at 12:35

Tender Notice
Summary of the contracting process

Plus Dane Housing Limited has initiated the tendering process for the "Provision of Customer Research Partner" services, specifically targeting the Customer Survey Services industry. This procurement, classified under the CPV code 79342310, is situated in the North West region of the United Kingdom. The procurement process is in the tender stage, having been published on 7th February 2025. Interested parties must submit their tenders by the deadline of 10th March 2025, with the contract scheduled to commence on 27th April 2025 and conclude on 31st March 2030. The total contract value is estimated at £220,000, and Plus Dane Housing is accepting bids through an open procedure, allowing suppliers to tender for one or both lots: Lot 1 for Customer Perception Surveys and Lot 2 for Transaction Satisfaction Survey Platform.

This tender presents a significant opportunity for businesses specialising in market research, customer feedback, and survey services. SMEs and VCSEs are particularly encouraged to apply, offering a conducive environment for these entities to expand their service offerings and establish a strong presence with a reputed housing association. Competing for this contract can lead to substantial business growth, particularly for firms that can demonstrate a robust capability in delivering both perceptual and transactional customer surveys efficiently and effectively. With the added advantage of a long contract period, successful bidders will benefit from sustained engagement and potential for strategic partnerships.

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Notice Information

Notice Title

Provision of Customer Research Partner

Notice Description

Plus Dane Housing are procuring a customer research service split into two lots as follows: Lot 1 - Customer Research Partner, delivering customer perception surveys Lot 2 - Transaction Satisfaction Survey Platform, delivering transactional feedback Suppliers are invited to tender for either or both lots

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7ab166b1-3598-4fd1-b411-6fdbd0541238
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/496d7cab-6aa5-40c0-aaa3-6268c0415190
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79342310 - Customer survey services

Notice Value(s)

Tender Value
£220,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
7 Feb 20251 years ago
Submission Deadline
10 Mar 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
26 Apr 2025 - 31 Mar 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
PLUS DANE HOUSING LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 4AE
Post Town
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLD North West (England)
Local Authority
Liverpool
Electoral Ward
Waterfront South
Westminster Constituency
Liverpool Riverside

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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