Award

ESPH AB WDC Emergency Lifeline (ESPH655 JB) - AWARD

WEALDEN DISTRICT COUNCIL

This public procurement record has 1 release in its history.

Award

08 Sep 2025 at 13:53

Award Notice
Summary of the contracting process

This procurement process, initiated by Wealden District Council, is centred around the provision of an emergency lifeline monitoring service titled "ESPH AB WDC Emergency Lifeline (ESPH655 JB) - AWARD". The procurement, classified under the alarm-monitoring services industry category, involves alarm monitoring services and out-of-hours support for council tenants and emergency homelessness placements. The contract, valued at £231,734, was awarded to Careium UK Limited and is scheduled to commence on 1st April 2025 and end on 31st March 2028. This open procedure award is part of the completed tender stage with delivery expected in the South East, United Kingdom. The final tender submission date was 11th November 2024, complementing the award details published on 8th September 2025.

This contract presents significant opportunities for businesses specialised in telecare support and monitoring services, particularly those experienced in working with local councils and social care environments. Small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) would find this tender particularly favourable due to its scope and the council's emphasis on alarm and welfare services for the elderly. As the procurement method employed was an open procedure, it championed accessibility, allowing a wider range of businesses to present their bids for this multi-faceted service provision.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

ESPH AB WDC Emergency Lifeline (ESPH655 JB) - AWARD

Notice Description

Wealden District Council are seeking a suitably qualified and experienced Contractor to monitor of a range of Alarm Monitoring Service including associated Telecare sensors and supporting Retirement Living Managers who are on/off site. There is the provision of an Out of Hours repairs service monitoring for Council tenants on an exceptional/occasional basis and an Out of Hours emergency homelessness placement service.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7ad27b1a-9752-4e89-bde5-a2f411de3dc7
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0c828b00-6815-434a-af26-c4bdeab64635
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

85 - Health and social work services

CPV Codes

79510000 - Telephone-answering services

79511000 - Telephone operator services

79711000 - Alarm-monitoring services

85311100 - Welfare services for the elderly

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£231,734 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
8 Sep 20255 months ago
Submission Deadline
11 Nov 2024Expired
Future Notice Date
Not specified
Award Date
30 Mar 202510 months ago
Contract Period
31 Mar 2025 - 31 Mar 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WEALDEN DISTRICT COUNCIL
Contact Name
Jack Berry (WDC)
Contact Email
jack.berry@wealden.gov.uk
Contact Phone
01323 443354

Buyer Location

Locality
EAST SUSSEX
Postcode
BN27 2AX
Post Town
Brighton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ22 East Sussex CC
Delivery Location
TLJ South East (England)
Local Authority
Wealden
Electoral Ward
Hailsham Central
Westminster Constituency
Sussex Weald

Supplier Information

Number of Suppliers
1
Supplier Name

CAREIUM

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-7ad27b1a-9752-4e89-bde5-a2f411de3dc7-2025-09-08T14:53:25+01:00",
    "date": "2025-09-08T14:53:25+01:00",
    "ocid": "ocds-b5fd17-7ad27b1a-9752-4e89-bde5-a2f411de3dc7",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "IT-234-38079-WDC - 038079 - AWARD",
        "title": "ESPH AB WDC Emergency Lifeline (ESPH655 JB) - AWARD",
        "description": "Wealden District Council are seeking a suitably qualified and experienced Contractor to monitor of a range of Alarm Monitoring Service including associated Telecare sensors and supporting Retirement Living Managers who are on/off site. There is the provision of an Out of Hours repairs service monitoring for Council tenants on an exceptional/occasional basis and an Out of Hours emergency homelessness placement service.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79711000",
            "description": "Alarm-monitoring services"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "85311100",
                "description": "Welfare services for the elderly"
            },
            {
                "scheme": "CPV",
                "id": "79510000",
                "description": "Telephone-answering services"
            },
            {
                "scheme": "CPV",
                "id": "79511000",
                "description": "Telephone operator services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "BN27 2AX"
                    },
                    {
                        "region": "South East",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2024-11-11T13:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2025-04-01T01:00:00+01:00",
            "endDate": "2028-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-164039",
            "name": "Wealden District Council",
            "identifier": {
                "legalName": "Wealden District Council"
            },
            "address": {
                "streetAddress": "Hailsham, East Sussex",
                "locality": "East Sussex",
                "postalCode": "BN27 2AX",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Jack Berry (WDC)",
                "email": "jack.berry@wealden.gov.uk",
                "telephone": "01323 443354"
            },
            "details": {
                "url": "http://www.wealden.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-324412",
            "name": "Careium UK Limited",
            "identifier": {
                "legalName": "Careium UK Limited"
            },
            "address": {
                "streetAddress": "Aspinall House, Walker Park, Blackburn, Lancashire, United Kingdom, BB1 2QE"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-164039",
        "name": "Wealden District Council"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-7ad27b1a-9752-4e89-bde5-a2f411de3dc7-1",
            "status": "active",
            "date": "2025-03-31T00:00:00+01:00",
            "datePublished": "2025-09-08T14:53:24+01:00",
            "value": {
                "amount": 231734,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-324412",
                    "name": "Careium UK Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-04-01T00:00:00+01:00",
                "endDate": "2028-03-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/0c828b00-6815-434a-af26-c4bdeab64635",
                    "datePublished": "2025-09-08T14:53:24+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}