Tender

The supply of a Cisco Webex Contact Centre and Direct Routing supporting infrastructure for Teams Phone

BRISTOL CITY COUNCIL

This public procurement record has 1 release in its history.

Tender

23 Mar 2022 at 15:05

Summary of the contracting process

Bristol City Council is currently conducting a tender process for "The supply of a Cisco Webex Contact Centre and Direct Routing supporting infrastructure for Teams Phone". This project falls within the services industry and involves a contract valued at £4,500,000. The procurement is at the active tender stage, with responses being accepted from 28th March 2022 until 6th May 2022. The contract is expected to commence on 30th June 2022 and will run for a duration of five years, with the potential for two additional one-year extensions. The tender is an open procedure, aimed at allowing broad participation.

This procurement presents significant opportunities for businesses specialising in Software as a Service (SaaS), particularly those offering networking and communication solutions. Companies experienced in providing implementation, support services, or SIP trunking infrastructure would be well-suited to compete for this contract. The extensive contract duration and potential extensions make this an attractive prospect for suppliers looking to expand their operations within the public sector, especially in the UK's telecommunications and digital services market.

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Notice Title

The supply of a Cisco Webex Contact Centre and Direct Routing supporting infrastructure for Teams Phone

Notice Description

Bristol City Council wishes to appoint a provider for the supply of a Cisco WebEx Contact Centre Solution, Microsoft Teams Phone Direct Routing and the supporting SIP Trunking infrastructure. The council is wishing to procure Software as a Service (SaaS) licensing, alongside associated services including but not limited to implementation & support, alongside partner services & provision. The contract term will be 5 years, with 2x1 year optional extensions. The period for responses to this tender is 28/03/2022 - 06/05/2022 inclusive.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7af0766c-61f6-423a-8f1a-d164b8036192
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5a5e5613-c5ec-4d79-9c0a-e786bf17c07c
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48200000 - Networking, Internet and intranet software package

48500000 - Communication and multimedia software package

Notice Value(s)

Tender Value
£4,500,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 Mar 20223 years ago
Submission Deadline
6 May 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
29 Jun 2022 - 29 Jun 2027 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BRISTOL CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRISTOL
Postcode
BS1 5TR
Post Town
Bristol
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
Not specified

Local Authority
Bristol, City of
Electoral Ward
Hotwells and Harbourside
Westminster Constituency
Bristol Central

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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