Award

Independent Complaints Reviewer for Investment Round 2018-22

THE ARTS COUNCIL ENGLAND

This public procurement record has 1 release in its history.

Award

18 Aug 2017 at 21:33

Summary of the contracting process

The Arts Council England is looking for an independent complaints reviewer for the National Portfolio Investment Programme 2018-22, with a maximum contract value of £2,700,000 including VAT. This procurement process has reached the award stage, with the contract awarded to Verita Consultancy Ltd on 20 March 2017, following the tender period which ended on 10 March 2017. The contract will commence on 1 June 2017 and will run until 31 March 2018. This opportunity falls under the business services sector, specifically in areas related to law, marketing, consulting, and recruitment, and is applicable across the United Kingdom and other regions, including Europe and British Oversea Territories.

This independent complaints review service presents a significant opportunity for businesses in the consulting and legal sectors to expand their offerings. Companies that specialise in complaint resolution, consultancy services, and those with experience in public sector contracts would be particularly well-suited to compete for future opportunities related to similar services. The Arts Council England's procurement method is classified as 'Other', indicating a varied and potentially flexible approach, which could accommodate a wide range of providers with relevant capabilities.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Independent Complaints Reviewer for Investment Round 2018-22

Notice Description

This procurement opportunity covers the provision of an independent complaints review service for stage 2 complaints about how Arts Council England treated applicants/applications to the National Portfolio Investment Programme 2018-22. The independent complaints review service will be available to complainants whose complaints have progressed through stage 1 but who remain dissatisfied with Arts Council England's response to their complaint. Additional information: Documents are available via the Bravo Solutions e-tendering platform. URL given below. All bids must be submitted through this portal. Maximum contract value excludes VAT. The maximum contract value including VAT must not exceed PS2,700,000

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7b96ba01-7bfa-48eb-89f9-83aa9276cec9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/84a41099-29e8-43c9-9891-644cb5c8a25e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

Notice Value(s)

Tender Value
£134,000 £100K-£500K
Lots Value
Not specified
Awards Value
£134,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
18 Aug 20178 years ago
Submission Deadline
10 Mar 2017Expired
Future Notice Date
Not specified
Award Date
20 Mar 20178 years ago
Contract Period
31 May 2017 - 31 Mar 2018 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE ARTS COUNCIL ENGLAND
Contact Name
David Battersby, ARTS COUNCIL ENGLAND
Contact Email
david.battersby@artscouncil.org.uk
Contact Phone
Not specified

Buyer Location

Locality
BIRMINGHAM
Postcode
B1 2LH
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified

Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

VERITA CONSULTANCY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-7b96ba01-7bfa-48eb-89f9-83aa9276cec9-2017-08-18T22:33:29+01:00",
    "date": "2017-08-18T22:33:29+01:00",
    "ocid": "ocds-b5fd17-7b96ba01-7bfa-48eb-89f9-83aa9276cec9",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "tender_138449/607326",
        "title": "Independent Complaints Reviewer for Investment Round 2018-22",
        "description": "This procurement opportunity covers the provision of an independent complaints review service for stage 2 complaints about how Arts Council England treated applicants/applications to the National Portfolio Investment Programme 2018-22. The independent complaints review service will be available to complainants whose complaints have progressed through stage 1 but who remain dissatisfied with Arts Council England's response to their complaint. Additional information: Documents are available via the Bravo Solutions e-tendering platform. URL given below. All bids must be submitted through this portal. Maximum contract value excludes VAT. The maximum contract value including VAT must not exceed PS2,700,000",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79000000",
            "description": "Business services: law, marketing, consulting, recruitment, printing and security"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 1,
            "currency": "GBP"
        },
        "value": {
            "amount": 134000,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Other -",
        "tenderPeriod": {
            "endDate": "2017-03-10T23:59:59Z"
        },
        "contractPeriod": {
            "startDate": "2017-05-01T00:00:00+01:00",
            "endDate": "2018-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-46121",
            "name": "The Arts Council England",
            "identifier": {
                "legalName": "The Arts Council England"
            },
            "address": {
                "streetAddress": "82 Granville Street",
                "locality": "Birmingham",
                "postalCode": "B1 2LH",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "David Battersby, ARTS COUNCIL ENGLAND",
                "email": "david.battersby@artscouncil.org.uk"
            },
            "details": {
                "url": "http://www.artscouncil.org.uk/"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-65137",
            "name": "Verita Consultancy Ltd",
            "identifier": {
                "legalName": "Verita Consultancy Ltd"
            },
            "address": {
                "streetAddress": "338 City Road, London, EC1V 2PY"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-46121",
        "name": "The Arts Council England"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-7b96ba01-7bfa-48eb-89f9-83aa9276cec9-1",
            "status": "active",
            "date": "2017-03-20T00:00:00Z",
            "datePublished": "2017-08-18T22:33:29+01:00",
            "value": {
                "amount": 134000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-65137",
                    "name": "Verita Consultancy Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2017-06-01T00:00:00+01:00",
                "endDate": "2018-03-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/84a41099-29e8-43c9-9891-644cb5c8a25e",
                    "datePublished": "2017-08-18T22:33:29+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "tenderNotice",
                    "description": "Link to eSourcing Portal",
                    "url": "https://www.localgovsourcing.co.uk"
                }
            ]
        }
    ]
}