Tender

ITSM Tool

GOLDING HOMES

This public procurement record has 1 release in its history.

Tender

07 Sep 2021 at 21:05

Tender Notice
Summary of the contracting process

Golding Homes is seeking to procure an IT Service Management (ITSM) tool, with a total contract value of £50,000. This procurement falls under the software package and information systems category and is based in the South East region of the United Kingdom. The tender is currently active, having been published on 7 September 2021, with submissions closing on 24 September 2021. The contract is expected to commence on 1 December 2021 and will run until 30 November 2024. The procurement method employed is a tendering process.

This tender presents significant growth opportunities for software development firms and IT service providers, particularly those with expertise in integrating ITSM solutions with platforms like Microsoft Teams. Companies that specialise in incident management, service request management, automated workflows, and related services would be well-positioned to compete. Given the emphasis on small and medium enterprises (SMEs) in the suitability criteria, this tender is an excellent chance for agile firms to showcase their capabilities and secure a government contract.

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Notice Information

Notice Title

ITSM Tool

Notice Description

Golding Homes require a new ITSM tool to integrate with Microsoft Teams and that has Incident Management, Service Request Management, Change Control, Knowledge Base, Self-Service Portal, SLA Management, Service Catalogue, Automated Workflows, Availability/ Resource Management, Mobile App/ Webpage, Asset Management, PowerBI Integrations, Dev Ops

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7cfe7d3c-ffae-4b35-bf48-87e8e04f2ed5
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/63a1399c-88ed-4b0d-8538-43a2e16f54d0
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£50,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
7 Sep 20214 years ago
Submission Deadline
23 Sep 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Dec 2021 - 30 Nov 2024 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
GOLDING HOMES
Contact Name
Not specified
Contact Email
procurement@goldinghomes.org.uk
Contact Phone
+443007772600

Buyer Location

Locality
MAIDSTONE
Postcode
ME14 1ST
Post Town
Rochester
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ45 Mid Kent
Delivery Location
TLJ South East (England)
Local Authority
Maidstone
Electoral Ward
Penenden Heath
Westminster Constituency
Maidstone and Malling

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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