Notice Information
Notice Title
One year fixed term contract for licences for a social media management platform
Notice Description
The contract is to allow officers authorised to post to West Suffolk social media accounts access to a cloud based social media management platform. Social media is a channel for residents to reach the council, like telephone and email. They expect a timely response. The platform users need to work together to do this, and the platform provides the security and transparency to share this. Users include Customer Service agents for responding to queries, Communication team members for responding and proactive scheduling, and officers from other services including waste and elections for ad hoc scheduling of campaign material.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-7d7165b6-41d0-4d4b-8ba4-540bf5bd4eba
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/ffe5778a-073c-46ca-b8f8-290c568ede41
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure (above threshold)
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48000000 - Software package and information systems
Notice Value(s)
- Tender Value
- £4,550 Under £100K
- Lots Value
- Not specified
- Awards Value
- £4,550 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 24 Mar 20214 years ago
- Submission Deadline
- 22 Mar 2021Expired
- Future Notice Date
- Not specified
- Award Date
- 22 Mar 20214 years ago
- Contract Period
- 30 Mar 2021 - 31 Mar 2022 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- WEST SUFFOLK COUNCIL
- Contact Name
- Zia Quader
- Contact Email
- zia.quader@westsuffolk.gov.uk
- Contact Phone
- 01284 757310
Buyer Location
- Locality
- BURY ST EDMUNDS
- Postcode
- IP33 3YU
- Post Town
- Ipswich
- Country
- England
-
- Major Region (ITL 1)
- TLH East (England)
- Basic Region (ITL 2)
- TLH6 Suffolk
- Small Region (ITL 3)
- TLH64 West Suffolk
- Delivery Location
- Not specified
-
- Local Authority
- West Suffolk
- Electoral Ward
- Minden
- Westminster Constituency
- Bury St Edmunds and Stowmarket
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/ffe5778a-073c-46ca-b8f8-290c568ede41
24th March 2021 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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