Award

SARs Dynamics Support and Maintenance

ESSEX COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

05 Sep 2025 at 15:02

Award Notice
Summary of the contracting process

Essex County Council has completed a public procurement process for "SARs Dynamics Support and Maintenance", which falls under the industry category of software support services. The procurement was executed using a selective method in the form of a call-off from a framework agreement. The contract, awarded to Node4 Limited, commenced on 21st July 2025 and will run until 20th July 2028. The project is based in Chelmsford, England, specifically targeting the postal code CM1 1QH. Functional from 23rd April 2025, this tender aimed at maintaining an accelerator developed on Microsoft Dynamics, enhancing public enquiry management, and ensuring compliance with GDPR and FOI regulations.

This tender presents a significant opportunity for small to medium-sized enterprises (SMEs) in the software support industry, offering a contract valued at 10,800 GBP. Since the project involves maintaining and supporting an existing system, businesses with expertise in Microsoft Dynamics and public compliance accelerators will be highly suitable contenders. Companies looking to expand their service offerings in governmental compliance and public enquiry management software will find this contract particularly advantageous. The procurement process highlights the Council's commitment to enhancing compliance processes while providing support for formal public enquiries.

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Notice Information

Notice Title

SARs Dynamics Support and Maintenance

Notice Description

ECC's Information Governance replacement tool for SARs - public enquiry management via Node4 (formerly known as Tisski). The accelerator was developed on Microsoft Dynamics by Node4, this contract is for support and maintenance of the accelerator. The Compliance Accelerator provides the following: * Supports formal enquiries from the general public (e.g. FOI, GDPR, Subject Access Requests), managing and automating the process * Access real-time reports which help identify when you may be nearing breach * Enhances levels of compliance with GDPR and FOI regulations * Guide users through individual rights requests, with automated prompts when deadlines approach

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7d9441d4-94a6-43a8-b77c-d170bf75b1d9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0d9237f7-6707-4063-9a06-964423a48741
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
£10,800 Under £100K
Lots Value
Not specified
Awards Value
£8,100 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
5 Sep 20255 months ago
Submission Deadline
23 Apr 2025Expired
Future Notice Date
Not specified
Award Date
16 Jul 20257 months ago
Contract Period
20 Jul 2025 - 20 Jul 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ESSEX COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CHELMSFORD
Postcode
CM1 1QH
Post Town
Chelmsford
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH36 Heart of Essex
Delivery Location
Not specified
Local Authority
Chelmsford
Electoral Ward
Moulsham and Central
Westminster Constituency
Chelmsford

Supplier Information

Number of Suppliers
1
Supplier Name

NODE4

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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