Award

006.25 Customer Service Practitioner L2 Apprenticeship - AWARD

TELFORD AND WREKIN COUNCIL

This public procurement record has 2 releases in its history.

AwardUpdate

05 Mar 2025 at 10:53

Award Notice
Award

05 Mar 2025 at 10:53

Award Notice
Summary of the contracting process

Telford and Wrekin Council has completed the procurement process for the "006.25 Customer Service Practitioner L2 Apprenticeship," aimed at securing a training provider for this apprenticeship. Classified under "Education and Training Services" (CPV code 80000000), the tender covers various locations, including the United Kingdom, British Overseas Territories, and Europe, among others. The procurement followed a selective, restricted procedure, with the tender period ending on 18 February 2025 and the contract running from 6 March 2025 to 31 July 2028. The contract has been awarded to County Training for a value of £21,000.

This tender offers significant opportunities for growth, particularly for training providers capable of delivering robust apprenticeship programmes. Larger businesses and established training providers with a focus on customer service training will find this contract particularly advantageous due to its extended duration and widespread reach. As the contract does not specifically favour SMEs or VCSEs, it is ideally suited for organisations with considerable experience and capacity to manage apprenticeships across multiple geographical regions.

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Notice Information

Notice Title

006.25 Customer Service Practitioner L2 Apprenticeship - AWARD

Notice Description

To procure a training provider for the Customer Service Practitioner Level 2 apprenticeship.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7e5bf6b5-993a-41c0-aed5-1d4f4bb29e70
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9b5270ab-0315-4268-bd9c-050e04fa10d7
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services

CPV Codes

80000000 - Education and training services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£21,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
5 Mar 202511 months ago
Submission Deadline
18 Feb 2025Expired
Future Notice Date
Not specified
Award Date
5 Mar 202511 months ago
Contract Period
6 Mar 2025 - 31 Jul 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TELFORD AND WREKIN COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SHROPSHIRE
Postcode
TF3 4JA
Post Town
Telford
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG21 Telford and Wrekin
Delivery Location
Not specified
Local Authority
Telford and Wrekin
Electoral Ward
Malinslee & Dawley Bank
Westminster Constituency
Telford

Supplier Information

Number of Suppliers
1
Supplier Name

COUNTY TRAINING

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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