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INTELLIGENCE DRIVEN OFFENDER MANAGEMENT SYSTEM (IDIOM)

Home Office

This public procurement record has 1 release in its history.

Award

18 Aug 2026 at 09:43

Award Notice
Summary of the contracting process

The Home Office procured IT services to host, manage and support the Intelligence Driven Offender Management System (IDIOM). The requirement covers managed hosting, operating system management, application management and professional services, including working with the Home Office, Police Digital Services, service management teams and other suppliers to maintain the system’s operation and security. This is a technology support and managed services requirement, classified under IT services including consulting, software development, internet and support. Delivery is centred on the United Kingdom, with locations also listed across Europe, the Isle of Man, the Channel Islands, British Overseas Territories and the wider world.

The procurement is complete and was awarded through a selective call-off from a framework agreement. The tender submission deadline was 31 March 2026 at 5pm. The Home Office awarded the contract to Vodafone UK Limited on 11 June 2026 for £508,869.98 including the stated GBP currency. The awarded contract runs from 27 June 2026 to 26 June 2027. There was one award and one supplier. The procurement is for services and was marked as unsuitable for small and medium-sized enterprises and voluntary, community or social enterprises. The award covers hosting, management and support for IDIOM, including operating system and application management, professional services, and maintaining operational security with the Home Office and its delivery partners.

This award demonstrates demand from the Home Office for a specialist provider able to run and support a live offender management platform as part of a wider public-sector technology environment. A credible competitor for a future requirement would need proven managed hosting capability, strong operating system administration and application support, and the professional services capacity to resolve issues and maintain service continuity. Experience of security-sensitive systems, structured service management and collaboration with government technology bodies and incumbent suppliers would be important. The requirement was marked unsuitable for SMEs and VCSEs, indicating that scale, organisational capacity and the ability to support a nationally distributed service are likely to matter. Vodafone UK Limited, a large supplier, was selected.

How relevant is this notice?

Notice Information

Notice Title

INTELLIGENCE DRIVEN OFFENDER MANAGEMENT SYSTEM (IDIOM)

Notice Description

Hosting, managing and supporting the provision of the IDIOM system. Provide managed hosting - Operating System Management Provide application management - Professional Services Work with Home Office, Police Digital Services (PDS), Service Management and its suppliers to maintain its operation and security.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7ee1491b-9444-434a-a63d-b8df3393e212
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a2f0d82d-2f65-458d-8afb-f12601f21ba9
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£508,869 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
18 Aug 20261 weeks ago
Submission Deadline
31 Mar 2026Expired
Future Notice Date
Not specified
Award Date
11 Jun 20262 months ago
Contract Period
27 Jun 2026 - 26 Jun 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Home Office
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CROYDON
Postcode
CR0 2WF
Postcode Area
Croydon
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI62 Croydon
Delivery Location
Not specified
Local Authority
Croydon
Electoral Ward
Fairfield
Westminster Constituency
Croydon West

Supplier Information

Number of Suppliers
1
Supplier Name

Vodafone UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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