Award

Freshdesk License

HEALTH EDUCATION ENGLAND

This public procurement record has 1 release in its history.

Award

29 Sep 2023 at 14:03

Award Notice
Summary of the contracting process

Health Education England has awarded a contract for Freshdesk Support Desk services to Freshworks Inc. The procurement method used was direct, with a single tender action below the threshold. The contract value is £67,620 in GBP. The contract period starts on 2nd July 2023 and ends on 1st July 2024. The tender period ended on 27th March 2023.

This tender for Freshdesk License by Health Education England presents an opportunity for businesses in the IT services industry, especially those providing consulting, software development, internet, and support services. Companies with expertise in delivering IT service solutions would be well-suited to compete in this contracting process.

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Notice Information

Notice Title

Freshdesk License

Notice Description

Health Education contracted with Freshworks for Freshdesk Support Desk.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7f251526-40a8-4b01-983e-940ca6a8b29a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/08ed6545-a32d-424c-ab2d-58aa844f1f7c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£67,620 Under £100K
Lots Value
Not specified
Awards Value
£67,620 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Sep 20232 years ago
Submission Deadline
27 Mar 2023Expired
Future Notice Date
Not specified
Award Date
27 Mar 20232 years ago
Contract Period
1 Jul 2023 - 1 Jul 2024 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HEALTH EDUCATION ENGLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS1 4PL
Post Town
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified
Local Authority
Leeds
Electoral Ward
Little London & Woodhouse
Westminster Constituency
Leeds Central and Headingley

Supplier Information

Number of Suppliers
1
Supplier Name

FRESHWORKS

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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