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Web and Documentation Accessibility Audit and Usability Services

The Pensions Regulator

This public procurement record has 1 release in its history.

Award

26 Oct 2026 at 11:52

Award Notice
Summary of the contracting process

The Pensions Regulator procured web and documentation accessibility auditing and usability services. The work is intended to assess the accessibility and usability of the regulator’s websites and documentation. Delivery is associated with Brighton, England. The requirement is a professional services contract in the accessibility and digital usability field, rather than a purchase of software or equipment.

The procurement is complete and was awarded to CIVIC Computing Limited on 21 October 2026. It was run as a selective call-off from a framework agreement. The contract runs from 22 November 2026 to 21 November 2029, with an optional 12-month extension to 21 November 2030. The stated contract cap is £216,000, including the extension; it is an approximate upper limit and no volume of work is guaranteed. The response deadline was 20 October 2026. The procurement was marked as suitable for small and medium-sized enterprises. No lots or evaluation criteria are described in the published process information.

For suppliers competing for a future requirement from The Pensions Regulator, this award demonstrates demand for specialist auditing of website and documentation accessibility, alongside usability services. A credible competitor would need to show practical capability in assessing digital content and user journeys, identifying accessibility barriers, and translating findings into clear, actionable recommendations. The combined requirement points to suppliers able to cover both compliance-focused accessibility review and usability assessment, rather than offering general business consultancy alone. The framework call-off route is also relevant: suppliers need a route onto an appropriate framework to compete for a similar call-off. The contract has a defined multi-year delivery period and an optional extension, but work is not guaranteed, so firms should be equipped to provide services on demand rather than rely on a fixed volume.

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Notice Information

Notice Title

Web and Documentation Accessibility Audit and Usability Services

Notice Description

Provision of Web and Documentation Accessibility Audit and Usability Services to The Pensions Regulator. Please note this contract also includes one optional extension of 12 months which would take the contract end date to 21/11/2030. The contract value shown is an approximate upper cap for spend under this contract including the optional extension. No work is guaranteed under this contract.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7fd592cf-b65d-4f50-8fa9-6104c67c1ef8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/384fd141-e7be-4f24-8802-53b3b692f5ef
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

Notice Value(s)

Tender Value
£216,000 £100K-£500K
Lots Value
Not specified
Awards Value
£216,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
26 Oct 2026Yesterday
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
21 Oct 20266 days ago
Contract Period
22 Nov 2026 - 21 Nov 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Pensions Regulator
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRIGHTON
Postcode
BN1 6AF
Postcode Area
Brighton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ21 Brighton and Hove
Delivery Location
TLJ South East (England)
Local Authority
Brighton and Hove
Electoral Ward
Preston Park
Westminster Constituency
Brighton Pavilion

Supplier Information

Number of Suppliers
1
Supplier Name

CIVIC COMPUTING LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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