Award

Con_29642 Enterprise Service Management Programme (ESMT)

DEPARTMENT FOR EDUCATION

This public procurement record has 1 release in its history.

Award

13 Jan 2026 at 13:39

Summary of the contracting process

The Department for Education has completed its procurement process for the "Con_29642 Enterprise Service Management Programme (ESMT)," focused on transitioning the HR ticketing system. The procurement falls under the industry category of "Software package and information systems" and involves a selective procurement method as part of a call-off from a framework agreement. The tender, valued at £500,000, was awarded to Swift Strategies Limited as of 7th January 2026. The contract duration is set from 7th January 2026 to 6th January 2027, covering delivery locations that include the British Overseas Territories, Channel Islands, Europe, the Isle of Man, the United Kingdom, and other global areas. This process represents the "award" stage of the contracting process.

This tender provides significant opportunities for businesses specialising in software systems, particularly those with experience in HR solutions. Small and medium enterprises (SMEs), as well as voluntary, community, and social enterprises (VCSEs), are encouraged to engage in this sector, given their suitability and the nature of the tender. Companies with expertise in delivering innovative and effective service management programs could find growth by collaborating with governmental departments on similar future contracts, thereby expanding their footprint both domestically and internationally.

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Notice Title

Con_29642 Enterprise Service Management Programme (ESMT)

Notice Description

Seeking a supplier to transition HR ticketing system

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-8003030c-717b-41ef-8fe6-30630fdea5c6
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d923eb71-48c7-4d0f-b889-137f0b76eda1
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£500,000 £500K-£1M
Lots Value
Not specified
Awards Value
£500,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
13 Jan 20261 months ago
Submission Deadline
11 Dec 2025Expired
Future Notice Date
Not specified
Award Date
7 Jan 20261 months ago
Contract Period
7 Jan 2026 - 6 Jan 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR EDUCATION
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 3BT
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

SWIFT STRATEGIES

Open Contracting Data Standard (OCDS)

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