Award

Integrated Payment Solution

BOURNEMOUTH CHRISTCHURCH AND POOLE COUNCIL

This public procurement record has 1 release in its history.

Award

30 Nov 2022 at 08:39

Award Notice
Summary of the contracting process

The Bournemouth Christchurch and Poole Council awarded a contract for an "Integrated Payment Solution" valued at £2,015,000 to Capita Business Services Limited. The procurement process was an award stage initiated as a tender. The contract period runs from December 1, 2022, to March 31, 2026, with the tender period ending on November 9, 2022. The services procurement falls under the "Software package and information systems" category and is located in the South West region, United Kingdom.

This tender for the Integrated Payment Solution by Bournemouth Christchurch and Poole Council can provide growth opportunities for businesses specialising in software packages and information systems. The tender is suitable for SMEs and can be attractive to businesses offering integrated payment solutions. Businesses interested in customer payment management and income collection services would be well-suited to compete in this procurement process.

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Notice Information

Notice Title

Integrated Payment Solution

Notice Description

Pay360 Integrated payment solution to handle customer payments and manage the income collected by the council. An integrated payment solution provides a number of customer-facing channels to enable the customer to make their payment as efficiently as possible and is underpinned by an Income Management database. This includes an automated/Interactive Touch Tone telephone service, an internet payments module and a front end for officers to process mail order/telephone and non-electronic payments. Additional information: This contract was awarded through the KCS Managed Services for Business Solutions Framework (Y20023).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-80338634-a66b-412f-a2dd-b59bb17b862c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4911c386-3fee-4ba8-90b4-fcd06a25536b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£2,015,000 £1M-£10M
Lots Value
Not specified
Awards Value
£2,015,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
30 Nov 20223 years ago
Submission Deadline
9 Nov 2022Expired
Future Notice Date
Not specified
Award Date
23 Nov 20223 years ago
Contract Period
1 Dec 2022 - 31 Mar 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BOURNEMOUTH CHRISTCHURCH AND POOLE COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BOURNEMOUTH
Postcode
BH2 6DY
Post Town
Bournemouth
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK63 Bournemouth, Christchurch and Poole
Delivery Location
TLK South West (England)
Local Authority
Bournemouth, Christchurch and Poole
Electoral Ward
Bournemouth Central
Westminster Constituency
Bournemouth West

Supplier Information

Number of Suppliers
1
Supplier Name

CAPITA BUSINESS SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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