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North Northamptonshire Council Education Case Management System

North Northamptonshire Council

This public procurement record has 3 releases in its history.

AwardUpdate

08 Jul 2026 at 12:10

Award Notice
AwardUpdate

14 Jun 2024 at 15:38

Award Notice
Award

14 Jun 2024 at 15:13

Award Notice
Summary of the contracting process

North Northamptonshire Council has completed the procurement process for an Education Case Management System that aims to enhance data management, workflow efficiency, and communication within Children's Services. This project, classified under IT services, has a budget of £2,383,000 and was awarded to Access UK Ltd, located in Loughborough. The procurement followed a selective method through a call-off from a framework agreement. The contract, effective from 18th July 2024 to 17th July 2032, covers the East Midlands region in the UK. Key features of the system include integration with internal and external systems, automation of workflows, and enhanced reporting capabilities.

This procurement offers significant opportunities for IT service providers, particularly those with expertise in consulting, software development, and cloud technologies. Businesses with capabilities in providing advanced cloud technology and AI functionality will find competitive advantage in this contract. The tender also presents chances for SMEs and voluntary, community, and social enterprises (VCSEs) to engage with public sector projects, fostering business growth and enhancing sector experience. Moreover, it aligns with North Northamptonshire Council's emphasis on improving service delivery and operational management, showcasing the potential for subsequent contracts focused on educational and governmental systems.

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Notice Information

Notice Title

North Northamptonshire Council Education Case Management System

Notice Description

The project will deliver the following outcomes: The Education Case Management System will provide a central database for the Education Service and provide customer and partner portals. There are several benefits expected to be seen by Children's Services, from the procurement of the Education Case Management System, including: Improving data quality by making it the only system that the service uses, integration with internal systems and portals and links to external systems from Ofsted and the Department of Work and Pensions; Efficiency by automating workflow (e.g., streamlining school admissions, and communicating through online portals); Improve effectiveness within the service (e.g., by reducing double keying by staff, and reconciliation of payments by the Finance team, and reducing duplication of information); Delivering improved communication with customers, partners, and between internal departments. It will reduce calls and e-mails into the central Customer Services team and aims to reduce the number of complaints received; Improved access and accuracy for reporting, using data to manage services and make decisions using integrated business intelligence systems; Improved processing speeds and business continuity using advanced Cloud technology and Artificial Intelligence (AI) functionality, where appropriate; Improved contract management by a dedicated resource; and Improved and regular staff training, including using the Council's Learning and Development team.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-80a46aab-e6ce-409c-baf5-6e8c03b4f31d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/bd4257b4-2fd1-40a5-ae73-741bf35c5e41
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£2,383,000 £1M-£10M
Lots Value
Not specified
Awards Value
£1,143,095 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
8 Jul 20261 months ago
Submission Deadline
17 Mar 2024Expired
Future Notice Date
Not specified
Award Date
14 Jun 20242 years ago
Contract Period
18 Jul 2024 - 17 Jul 2029 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
North Northamptonshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
KETTERING
Postcode
NN16 8TL
Postcode Area
Northampton
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF25 North Northamptonshire
Delivery Location
TLF East Midlands (England)
Local Authority
North Northamptonshire
Electoral Ward
Kettering Central
Westminster Constituency
Kettering

Supplier Information

Number of Suppliers
1
Supplier Name

Access UK Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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