Award

Access to Essential Banking Services Consumer Research

FCA

This public procurement record has 1 release in its history.

Award

03 Jul 2025 at 14:43

Summary of the contracting process

The Financial Conduct Authority (FCA) has completed its procurement process titled "Access to Essential Banking Services Consumer Research," focusing on market research services. This contract, with a total value of £70,080, was awarded on 17th June 2025 to CM Monitor Ltd T/A Britain Thinks - FCA, and it falls under the selective procurement method via a call-off from a framework agreement. The research services are to be delivered primarily in London, UK, and the contract is set to run from 23rd June 2025 to 30th September 2025. The FCA, headquartered in London, plays the role of the buying organisation and seeks insights into consumer access to banking services.

This contract award presents significant opportunities for businesses specialising in market research and consumer insights, especially those with experience in financial services consultancy. Though the procurement was not specifically aimed at SMEs or VCSEs, companies with a strong track record in providing actionable consumer research would find this sector beneficial to explore. The nature of the contract suggests that firms capable of navigating a framework agreement environment would be well-suited to compete in similar future opportunities. The engagement may also foster growth through increased expertise in financial service studies and a bolstered portfolio within this industry category.

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Notice Title

Access to Essential Banking Services Consumer Research

Notice Description

Consumer research regarding access to essential banking services

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-81bdbecd-d92e-4c45-9dc1-ad741561e518
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8bf4cda9-8e6e-421e-9062-eb1d99f33823
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79310000 - Market research services

Notice Value(s)

Tender Value
£70,080 Under £100K
Lots Value
Not specified
Awards Value
£70,080 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
3 Jul 20257 months ago
Submission Deadline
22 May 2025Expired
Future Notice Date
Not specified
Award Date
16 Jun 20258 months ago
Contract Period
22 Jun 2025 - 30 Sep 2025 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
FCA
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLI London

Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

CM MONITOR LTD T/A BRITAIN THINKS - FCA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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