AwardUpdate

SolarWinds' Premium Support Level 2 2025 -2026

MCA - MARITIME AND COASTGUARD AGENCY

  • Contract Timeline

    Publication Date

    15th May 2025 15:16:45 PM

  • Contract Summary

    The MCA utilise SolarWinds' Premium Support Level 2 offering which provides us with access to a dedicated SolarWinds support team and enhanced Service Level Agreements to prioritise our questions and any issues. The enhanced support offering also provides the MCA with an annual health check against SolarWinds best practices with their recommendations and remediation assistance which is vital for ensuring that the enterprise is running optimally.

  • Contract Details

    Open Contracting ID

    ocds-b5fd17-827adaa7-de03-4c52-a7f8-04bb53262eef

    Publication Source

    Contracts Finder

    Procurement Stage

    AwardUpdate

    Procurement Method

    Selective

    Procurement Method Details

    Call-off From A Framework Agreement

    Procurement Category

    Services

    Tender Suitability

    SME

    Framework / DPS

    Framework

  • Contract Classification

    CPV Code(s)

    72250000

    CPV Division(s)

    72 - IT services: consulting, software development, Internet and support

  • Awarding Authority

    MCA - MARITIME AND COASTGUARD AGENCY

    Buyer Name

    Maritime and Coastguard Agency

    Buyer Email

    contracts@mjcga.gov.uk

    Buyer Phone

    Buyer Address

    105 Commercial Road

    Southampton

    SO15 1EG

    England

  • Awarded Supplier(s)

    Supplier Name(s)

    SOFTCAT PLC


Award

SolarWinds' Premium Support Level 2 2025 -2026

MCA - MARITIME AND COASTGUARD AGENCY

  • Contract Timeline

    Publication Date

    15th May 2025 15:11:16 PM

  • Contract Summary

    The MCA utilise SolarWinds' Premium Support Level 2 offering which provides us with access to a dedicated SolarWinds support team and enhanced Service Level Agreements to prioritise our questions and any issues. The enhanced support offering also provides the MCA with an annual health check against SolarWinds best practices with their recommendations and remediation assistance which is vital for ensuring that the enterprise is running optimally.

  • Contract Details

    Open Contracting ID

    ocds-b5fd17-827adaa7-de03-4c52-a7f8-04bb53262eef

    Publication Source

    Contracts Finder

    Procurement Stage

    Award

    Procurement Method

    Selective

    Procurement Method Details

    Call-off From A Framework Agreement

    Procurement Category

    Services

    Tender Suitability

    SME

    Framework / DPS

    Framework

  • Contract Classification

    CPV Code(s)

    72250000

    CPV Division(s)

    72 - IT services: consulting, software development, Internet and support

  • Awarding Authority

    MCA - MARITIME AND COASTGUARD AGENCY

    Buyer Name

    Softcat PLC

    Buyer Email

    gezha@softcat.com

    Buyer Phone

    Buyer Address

    Solar House, Fieldhouse LaneSL7 1LW United Kingdom

    Marlow

    SL7 1LW

    England

  • Awarded Supplier(s)

    Supplier Name(s)

    SOFTCAT PLC