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GB-Maidstone: C26055 Property & Facilities System (CAFM)

Kent & Medway Town Fire Authority

This public procurement record has 1 release in its history.

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10 Sep 2026 at 16:10

Award Notice
Summary of the contracting process

Kent & Medway Town Fire Authority is procuring renewal licences for its existing Property and Facilities System (CAFM). This is a software and information systems service supporting the authority’s property and facilities management operations, rather than a new construction or maintenance project. The requirement is delivered for the authority in the South East of England, with the buyer based in Maidstone. The procurement concerns continuation of an established CAFM platform, so relevant businesses are providers of facilities-management software, licence renewals and associated system services. The classification is software package and information systems (CPV 48000000). The requirement is specific to the authority’s existing system and its ongoing use for managing property and facilities-related information and activities.

The procurement has been awarded and is complete. Kent & Medway Town Fire Authority made a direct award under the NHS Shared Business Services Hard Facilities Management 2 framework (HFM2, SBS10166), rather than running an open competition. Concerto Support Services was selected on 9 September 2026 for £225,000 including the stated currency of GBP. The contract runs from 26 September 2026 to 25 September 2031. The tender record identifies the procurement category as services and the evaluation route as a direct framework award. This is a single requirement, with no separate lots or alternative awardees recorded. The awarded value and contract period relate to the CAFM licence renewal for the existing system.

For suppliers that did not win this award, the procurement demonstrates sustained demand from Kent & Medway Town Fire Authority for an established CAFM platform over a substantial service lifecycle. A credible competitor for a future requirement would need to provide reliable property and facilities management software licensing, maintain continuity with an existing system, and support the authority’s operational use of that platform. Relevant capability includes licence administration, system support, software maintenance, user assistance and handling property and facilities data in a public-sector environment. Experience of supplying through public procurement frameworks, particularly arrangements covering hard facilities management, would be important because this requirement was placed through a framework direct award. Suppliers would also need sufficient organisational capacity to support a large, long-term authority account.

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Notice Information

Notice Title

GB-Maidstone: C26055 Property & Facilities System (CAFM)

Notice Description

Renewal of licencing for existing Property & Facilities System (CAFM) Additional information: Direct Award under NHS SBS Framework Hard Facilities Management 2 (HFM2) - SBS10166

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-82b4a33c-ab91-4f64-b6d5-0f6a8c80db6c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2a152402-dfb4-4a2c-9cae-328e481d7087
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£225,000 £100K-£500K
Lots Value
Not specified
Awards Value
£225,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
10 Sep 20265 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
9 Sep 20261 weeks ago
Contract Period
26 Sep 2026 - 25 Sep 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Kent & Medway Town Fire Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MAIDSTONE
Postcode
Not specified
Postcode Area
Not specified
Country
Not specified
Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
TLJ South East (England)
Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Supplier Information

Number of Suppliers
1
Supplier Name

Concerto Support Services Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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