Award

The provision of ICT Services for the Telephone Payment Service

H M REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Award

19 Feb 2018 at 15:16

Award Notice
Summary of the contracting process

The procurement process involves H M Revenue & Customs, seeking ICT services for their Telephone Payment Service, with a contract valued at £203,750. The procurement methodology utilised was a contract extension, and the tender was completed as of 30th June 2017. The contract period commenced on 1st July 2017 and concluded on 30th June 2018. The industry category for this contract is classified under transaction-processing software, relevant to the goods sector, and the service can be provided in locations including the United Kingdom and British Overseas Territories.

This tender presents a significant opportunity for businesses specialising in ICT services, especially those proficient in interactive voice response and payment processing technologies. Companies that offer transaction-processing software or related services would be well-positioned to compete in this market, particularly those with experience in government contracts or large-scale service provision. Engaging in this sector could foster business growth by forming partnerships with governmental entities like H M Revenue & Customs, who are continually seeking to enhance their service delivery capabilities.

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Notice Information

Notice Title

The provision of ICT Services for the Telephone Payment Service

Notice Description

The provision of ICT Services for the (Intelligent Voice Recognition) Telephone Payment Service. This is an interactive voice response service (voice recognition) which allows payments to be made by customers by telephone and the information is then collected electronically.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-82f0b7f2-2d69-4cac-8054-cbd6d69d5d54
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f66bf5e8-0ff0-419c-acf3-714c4e12971b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Other - Contract Extension
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48217000 - Transaction-processing software package

Notice Value(s)

Tender Value
£203,750 £100K-£500K
Lots Value
Not specified
Awards Value
£128,031 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
19 Feb 20188 years ago
Submission Deadline
29 Jun 2017Expired
Future Notice Date
Not specified
Award Date
29 Jun 20178 years ago
Contract Period
30 Jun 2017 - 30 Jun 2018 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TELFORD
Postcode
TF3 4NT
Post Town
Telford
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG21 Telford and Wrekin
Delivery Location
Not specified
Local Authority
Telford and Wrekin
Electoral Ward
Malinslee & Dawley Bank
Westminster Constituency
Telford

Supplier Information

Number of Suppliers
1
Supplier Name

WORLDLINE IT SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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