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Procurement of Civil Legal Advice services from September 2025

The Legal Aid Agency

This public procurement record has 3 releases in its history.

AwardUpdate

03 Jul 2025 at 22:53

Award Notice
Award

27 Jun 2025 at 10:10

Award Notice
Tender

26 Jun 2025 at 10:28

Tender Notice
Summary of the contracting process

The Legal Aid Agency, based in England, sought to procure Civil Legal Advice services, with contracts starting on 1 September 2025 and concluding on 31 August 2028. This procurement process invited tenders for up to 12 contracts in three key areas: Discrimination, Education, and Housing and Debt, utilizing an open procedure. The tender targeted the legal services industry with a CPV code of 79100000 and considered its reach across various UK regions. The tender period ended on 7 March 2025, and the total contract value reached approximately £9.16 million.

This procurement provides significant opportunities for SMEs specialising in legal services, as the procurement was structured to support SME involvement. The contracts cater to businesses capable of delivering specialised telephone advice services across multiple legal areas, offering room for growth especially for organisations focused on Discrimination, Education, and Housing and Debt advisory. With a commitment to supporting small businesses, the contract aligns well with SMEs seeking to expand or solidify their presence in the legal advisory sector. The awarded suppliers, including Citizens Advice Gateshead, Stephensons Solicitors LLP, and others, demonstrate a diversity of SMEs capitalizing on this opportunity to offer specialized legal services across the UK.

How relevant is this notice?

Notice Information

Notice Title

Procurement of Civil Legal Advice services from September 2025

Notice Description

The Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract. We were looking to award: - Up to 4 Discrimination contracts; and - Up to 5 Education contracts; and - Up to 3 Housing and Debt contracts. The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline"). All Tenders had to be completed and submitted using the eTendering system. This was accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk Late submissions were not considered under any circumstances. It was the Applicant's sole responsibility to ensure that the LAA received its Tender before the Deadline. CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-82fd7ddb-35af-4522-9e27-bcf248fa14b3
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fbd9e28b-1efa-47d0-9c0b-3583ee190e40
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79100000 - Legal services

Notice Value(s)

Tender Value
£9,159,482 £1M-£10M
Lots Value
Not specified
Awards Value
£16,447,797 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
3 Jul 20251 years ago
Submission Deadline
7 Mar 2025Expired
Future Notice Date
Not specified
Award Date
16 Jun 20251 years ago
Contract Period
1 Sep 2025 - 31 Aug 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Legal Aid Agency
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 9AJ
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales, TLN Northern Ireland
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
7
Supplier Names

Access to Public Law Ltd

Citizens Advice Gateshead

Citizens Advice Mid Mercia

Direct Help and Advice

Loss Legal Services (t/a SEN Support Solicitors)

Stephensons Solicitors LLP

Watson Woodhouse

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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