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CWC26020 - Microsoft Unified Support

Wolverhampton City Council

This public procurement record has 1 release in its history.

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26 Aug 2026 at 17:29

Award Notice
Summary of the contracting process

Wolverhampton City Council procured Microsoft Unified Support, an information technology support service covering Microsoft products and the council’s related software and digital environment. The requirement falls within IT services, including consulting, software development, internet and support, with a further classification for information technology services. The work is delivered for Wolverhampton City Council in England. The council is the buying organisation, and Microsoft Limited is the named supplier. The procurement is a services requirement rather than goods or construction. It forms part of the Crown Commercial Services G-Cloud 14 framework, indicating that the council used an established public-sector route for obtaining Microsoft support rather than running a standalone open competition.

The procurement is complete and was awarded through a direct award under the Crown Commercial Services G-Cloud 14 Framework Agreement (RM1557.14). The tender deadline was 27 April 2026 at 12:00. The contract was awarded to Microsoft Limited on 29 April 2026 for £800,000. The awarded contract period runs from 30 April 2026 to 29 April 2030. The procurement record also gives a tender contract period ending on 29 April 2029, while the award record extends the awarded period by one year. There are no lots or separate awards recorded. The opportunity was assessed as unsuitable for small and medium-sized enterprises and voluntary, community or social enterprises. The selected supplier is Microsoft Limited.

This award demonstrates sustained public-sector demand from Wolverhampton City Council for Microsoft Unified Support delivered through a recognised technology framework. A supplier preparing for a future requirement would need strong capability in Microsoft technologies, including providing reliable technical support, consultancy and software-related assistance across an organisation’s digital environment. Credibility would also require the scale and specialist expertise to support a large council over a multi-year service arrangement, manage service continuity and respond to operational support needs. The direct-award route and use of G-Cloud 14 show that framework access, eligibility for the relevant service category and familiarity with public-sector contracting are commercially important. The incumbent’s large-enterprise scale also indicates that suppliers competing for a comparable requirement would need demonstrable capacity to deliver at council-wide level.

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Notice Information

Notice Title

CWC26020 - Microsoft Unified Support

Notice Description

Wolverhampton City Council has awarded a contract using the Crown Commercial Services framework, G-Cloud 14 Framework Agreement (RM1557.14) for Microsoft Unified Support to Microsoft Limited

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-83855fd7-0a47-4f8b-8a3b-d1dcbb731fbd
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/aa226c83-ceef-436f-b989-07603ed1ccaf
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

72222300 - Information technology services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£800,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
26 Aug 2026Today
Submission Deadline
27 Apr 2026Expired
Future Notice Date
Not specified
Award Date
29 Apr 20264 months ago
Contract Period
30 Apr 2026 - 29 Apr 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Wolverhampton City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WOLVERHAMPTON
Postcode
WV1 1RL
Postcode Area
Wolverhampton
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG39 Wolverhampton
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Wolverhampton
Electoral Ward
St Peters
Westminster Constituency
Wolverhampton West

Supplier Information

Number of Suppliers
1
Supplier Name

Microsoft Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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