Planning

People Services Enterprise Platform

CENTRAL LONDON COMMUNITY HEALTHCARE NHS TRUST

This public procurement record has 2 releases in its history.

Planning

25 Feb 2026 at 12:56

Market Engagement Notice
Planning

25 Feb 2026 at 12:51

Market Engagement Notice
Summary of the contracting process

Central London Community Healthcare NHS Trust is in the planning stage of the procurement process for the "People Services Enterprise Platform." This initiative centres around acquiring an HR/L&D and OD Enterprise platform, complete with CRM, Service Desk, Automated GenAI support, intelligent automation, Agentic AI, and a unified user interface for core connected systems. It also involves the accompanying data infrastructure, focusing on data extraction, transformation, and storage required for multiple instances within a cloud-based setting. Classified under IT software package, this procurement is particularly suitable for SMEs, while the engagement concludes on 18 March 2026 at Watford Road, London, HA1 3UJ, United Kingdom.

This early engagement opportunity allows businesses to showcase their capabilities in providing sophisticated IT solutions, enabling them to potentially contribute to defining a future tendering strategy. Vendors adept in CRM systems, intelligent automation, and cloud-based data infrastructure stand to gain insights into the procurement requirements, presenting ideal growth opportunities for those capable of integrating security, compliance, and support solutions into versatile enterprise platforms. SMEs with expertise in IT software packages are particularly encouraged to engage, providing vital information to help shape the procurement framework.

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Notice Information

Notice Title

People Services Enterprise Platform

Notice Description

This RFI seeks information from vendors regarding a HR/L&D and OD Enterprise platform (with CRM, Service Desk, Automated GenAI support, Forms/Workforces, intelligent automation/Agentic AI and single UI for all core connected systems) and the underlying data infrastructure/architecture (data layer to extract and transform/ write back into core People systems (multiple instances) and a cloud based data storage/processing layer) to inform a potential future procurement. Responses will be used to understand market capabilities, implementation approaches, pricing models, interoperability, security/compliance, and support options. This is not a tender and no award will be made based on responses. The responses will inform a Business Case to move forward to a tendering process.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-847a5379-ab33-43ba-b26f-b53a4e3a6dee
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/570d4981-a013-4654-904f-b6c38ce2b53d
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48517000 - IT software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Feb 20264 days ago
Submission Deadline
Not specified
Future Notice Date
18 Mar 20263 weeks to go
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CENTRAL LONDON COMMUNITY HEALTHCARE NHS TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
HA1 3UJ
Post Town
Harrow
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI72 Brent
Delivery Location
Not specified
Local Authority
Brent
Electoral Ward
Northwick Park
Westminster Constituency
Brent West

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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