Award

Award Contract for The Provision of AAIB Telephone System

DFTC - DEPARTMENT FOR TRANSPORT

This public procurement record has 1 release in its history.

Award

01 Dec 2023 at 11:33

Award Notice
Summary of the contracting process

The Department for Transport has awarded a contract for the provision of the AAIB Telephone System to Voice 2 Voice Limited. The contract covers IT services consultancy, software development, internet services, and support. The procurement method used was selective, and it involved calling off from a framework agreement. The contract period runs from November 13, 2023, to November 12, 2024. The tender closed on November 13, 2023, and the award value is £75,000 in GBP.

This contract opportunity offers businesses in the IT services sector a chance to provide modern and resilient telephony services to the Air Accidents Investigation Branch. Companies with expertise in IT services, consultancy, and software development, especially those with experience in Unified Communications systems, would be well-suited to compete for this tender. The location of the contract is in London, United Kingdom, and the main procurement category is services.

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Notice Information

Notice Title

Award Contract for The Provision of AAIB Telephone System

Notice Description

The contract was awarded to the supplier for a service requirement for the AAIB (Air Accidents Investigation Branch) who investigate civil aircraft accidents and serious incidents within the UK, its overseas territories and crown dependencies. The AAIB relies on its 24-hour accident reporting line, and other telephony services. REQUIREMENT The AAIB currently use a hosted Mitel Unified Communications system that delivers telephony to the business. It features DDI's (Direct Dial Numbers) for all staff. These are presented on desktop handsets. DDI's also exist for communal area handsets and conference phones. With the changing expectations on working environments and practices, we are seeking a modern and resilient telephony provision with Unified Communications. New technology is now available which will help AAIB to deliver a modern telephony system. We are also mindful of the planned retirement of the Public Switched Telephone Network (PSTN) by 2025, of which we are still utilizing some lines.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-847adce0-e5e9-41a7-8914-cd90d5e9e6f2
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/56941d10-18a4-4f20-a665-4f84451a5e74
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£75,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
1 Dec 20232 years ago
Submission Deadline
13 Nov 2023Expired
Future Notice Date
Not specified
Award Date
13 Nov 20232 years ago
Contract Period
13 Nov 2023 - 12 Nov 2024 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DFTC - DEPARTMENT FOR TRANSPORT
Contact Name
Kevin James
Contact Email
dftprocurement@dft.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1P 4DR
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London
Local Authority
Westminster
Electoral Ward
Vincent Square
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

VOICE 2 VOICE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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