Tender

Workforce Management System

ESSEX COUNTY COUNCIL

This public procurement record has 1 release in its history.

Tender

24 Mar 2019 at 12:39

Summary of the contracting process

Essex County Council is currently seeking proposals for the implementation of a Workforce Management System within its Customer Services department, particularly for the Contact Centre, Libraries, and Registration services. Interested parties are required to respond to a short questionnaire by 5 pm on 8 April 2019. Successful respondents who meet the mandatory requirements will have the opportunity to demonstrate their solutions to the Council after 10 April 2019. The contract period is scheduled to commence on 10 April 2019 and run until 26 April 2019. This procurement process falls under the services category, specifically related to software and information systems, and is set in the East of England region.

This tender presents a significant opportunity for businesses specialising in software development, particularly those offering workforce management solutions. Small and medium-sized enterprises (SMEs) are particularly encouraged to participate, as the nature of the project may be well-suited to innovative and agile firms. By securing a contract with Essex County Council, successful bidders can enhance their portfolio and gain valuable experience working within the public sector, which can facilitate further business growth and opportunities in similar future projects.

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Notice Title

Workforce Management System

Notice Description

Essex County Council is looking to implement a Workforce Management system across its Customer Services function, notably its Contact Centre, Libraries and Registration services. Further options are being considered to include Business Services, Schools Administration and Coroners. We are asking the market for information on what they currently provide to their customers with respect Workforce Management systems. A short questionnaire is available from andrew.beaver@essex.gov.uk and response should be submitted no later than 5 pm on Monday 8th April 2019. Those who provide evidence that they can meet our mandatory requirements will be invited to demonstrate/display to members of the Customer Services function. Meetings will be arranged with interested parties after 10th April 2019 and an agenda will be provided with invitations.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-863e0e31-30ae-4fd2-b832-8daff2d18012
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/55722fde-5bf4-47fe-8e6e-7d7ff14a9db5
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Mar 20196 years ago
Submission Deadline
8 Apr 2019Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
9 Apr 2019 - 26 Apr 2019 30 days
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
ESSEX COUNTY COUNCIL
Contact Name
Not specified
Contact Email
andrew.beaver@essex.gov.uk
Contact Phone
+443330136253

Buyer Location

Locality
CHELMSFORD
Postcode
CM1 1QH
Post Town
Chelmsford
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH36 Heart of Essex
Delivery Location
Not specified

Local Authority
Chelmsford
Electoral Ward
Moulsham and Central
Westminster Constituency
Chelmsford

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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