Award

Tenant Satisfaction Survey 2022

SOUTH TYNESIDE COUNCIL

This public procurement record has 2 releases in its history.

Award

28 Oct 2022 at 10:30

Award Notice
Tender

16 Sep 2022 at 11:28

Tender Notice
Summary of the contracting process

The South Tyneside Council, acting on behalf of South Tyneside Homes, has awarded a contract for the "Tenant Satisfaction Survey 2022" project. The procurement, classified under research and development services and survey services, had a value of £27,135 and was conducted through an open procedure. The contract period will run from November 1, 2022, to October 31, 2025. The buyer's contact point is Rebecca Oxby from South Tyneside Council.

This tender presents an opportunity for businesses in research, development services, and survey services category that are capable of effectively conducting tenant satisfaction surveys. Small and medium-sized enterprises (SMEs) would find this tender particularly suitable. The project entails evaluating the views of approximately 16,000 tenants, focusing on the North East region in the United Kingdom.

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Notice Information

Notice Title

Tenant Satisfaction Survey 2022

Notice Description

South Tyneside Homes, on behalf of South Tyneside Council, wishes to carry out a tenant satisfaction survey to understand the views of our customers. The council currently has 16,000 tenancies. We would like the successful provider to use the government's draft Tenant Satisfaction Measures (TSMs) as the basis for carrying out a tenant satisfaction survey with a representative sample of the council's tenants. The survey may therefore need to be reviewed and amended should the TSMs change. Tender documentation is available to be downloaded on the NEPO ProContract system. If not already registered please register at the following link: https://procontract.due-north.com - this will then grant access to the tender documentation. Please note that registering on ProContract and expressing interest does not mean that you have bid for the tender - once you have registered you will be required to complete and submit the tender documentation. Tenders and all supporting documentation must be priced in Sterling and written in English. Any agreement entered into will be governed by English law and will be subject to the exclusive jurisdiction of the English Courts. The Council is not liable for any costs incurred by those expressing an interest in tendering for this contract opportunity.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-86a5f99a-fd7a-4ced-bdf2-e3011de434e2
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1a5cc8ff-53c5-41bf-95ba-f6964baad2b2
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

73000000 - Research and development services and related consultancy services

79311000 - Survey services

Notice Value(s)

Tender Value
£35,000 Under £100K
Lots Value
Not specified
Awards Value
£27,135 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
28 Oct 20223 years ago
Submission Deadline
7 Oct 2022Expired
Future Notice Date
Not specified
Award Date
25 Oct 20223 years ago
Contract Period
1 Nov 2022 - 31 Oct 2025 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SOUTH TYNESIDE COUNCIL
Contact Name
Rebecca Oxby
Contact Email
rebecca.oxby@southtyneside.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
SOUTH SHIELDS
Postcode
NE33 2RL
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England)
Local Authority
South Tyneside
Electoral Ward
Beacon and Bents
Westminster Constituency
South Shields

Supplier Information

Number of Suppliers
1
Supplier Name

ARP RESEARCH

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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