Award

Hootsuite Enterprise Social Media

NHS ENGLAND

This public procurement record has 2 releases in its history.

Award

30 Jan 2026 at 11:57

Award

30 Jan 2026 at 11:56

Summary of the contracting process

The procurement process for the contract titled "Hootsuite Enterprise Social Media" was conducted by NHS England, located at Wellington House, London, postcode SE1 8UG, United Kingdom. This contract falls under the industry category of Communication and Multimedia Software Development Services, identified by CPV code 72212500. It reached the award stage with the contract notice dated 30th January 2026. The procurement method was classified as "Other - " with a contract period scheduled from 31st July 2025 to 30th July 2026, and the estimated contract value was recorded at £60,000. Previous tendering closed on 3rd July 2025, set in the framework of aligning the contract end date to coordinate with a related procurement ending on 21st November 2026.

This tender presents significant opportunities for businesses specialising in communication and multimedia software, particularly those with capabilities focused on enterprise social media solutions. It invites potential collaboration under the umbrella of NHS England, providing an avenue for growth within the public sector. As the procurement considers suitability for small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), these entities are well-placed to compete, ensuring broad participation and the inclusion of innovative solutions. Through participation, businesses could enhance their market presence and credibility by working with a prominent public sector organisation.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Hootsuite Enterprise Social Media

Notice Description

To ensure the continued delivery of effective communications through the corporate social media channels, our recommendation is to match the contract end date to align with the end date of the Social Media Listening contract on 21st November 2026, when a combined procurement will take place.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-86c4ad56-be87-4e66-bb43-067e93223b46
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/59fb0ef6-b9fa-4ed8-804d-d21f5056ca59
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72212500 - Communication and multimedia software development services

Notice Value(s)

Tender Value
£60,000 Under £100K
Lots Value
Not specified
Awards Value
£128,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Jan 20263 weeks ago
Submission Deadline
3 Jul 2025Expired
Future Notice Date
Not specified
Award Date
30 Jul 20256 months ago
Contract Period
30 Jul 2025 - 30 Jul 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS ENGLAND
Contact Name
Commercial and Procurement Team
Contact Email
england.commercialqueries@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SE1 8UG
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
Not specified

Local Authority
Lambeth
Electoral Ward
Waterloo & South Bank
Westminster Constituency
Vauxhall and Camberwell Green

Supplier Information

Number of Suppliers
1
Supplier Name

HOOTSUITE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-86c4ad56-be87-4e66-bb43-067e93223b46-2026-01-30T11:57:38Z",
    "date": "2026-01-30T11:57:38Z",
    "ocid": "ocds-b5fd17-86c4ad56-be87-4e66-bb43-067e93223b46",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CF-3364700D0O000000rwimUAA",
        "title": "Hootsuite Enterprise Social Media",
        "description": "To ensure the continued delivery of effective communications through the corporate social media channels, our recommendation is to match the contract end date to align with the end date of the Social Media Listening contract on 21st November 2026, when a combined procurement will take place.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72212500",
            "description": "Communication and multimedia software development services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "SE1 8UG"
                    },
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "postalCode": "SE1 8UG"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 60000,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Other -",
        "tenderPeriod": {
            "endDate": "2025-07-03T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2025-07-31T00:00:00+01:00",
            "endDate": "2026-07-30T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        }
    },
    "parties": [
        {
            "id": "GB-CFS-215687",
            "name": "NHS England",
            "identifier": {
                "legalName": "NHS England"
            },
            "address": {
                "streetAddress": "Wellington House",
                "locality": "London",
                "postalCode": "SE1 8UG",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Commercial and Procurement Team",
                "email": "england.commercialqueries@nhs.net"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-330562",
            "name": "Hootsuite Inc",
            "identifier": {
                "legalName": "Hootsuite Inc"
            },
            "address": {
                "streetAddress": "111 5 Ave E V5T 4L1"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-215687",
        "name": "NHS England"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-86c4ad56-be87-4e66-bb43-067e93223b46-1",
            "status": "active",
            "date": "2025-07-31T00:00:00+01:00",
            "datePublished": "2026-01-30T11:56:34Z",
            "value": {
                "amount": 68000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-330562",
                    "name": "Hootsuite Inc"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-07-31T00:00:00+01:00",
                "endDate": "2026-07-30T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/a5ab7177-64ab-491c-8d22-621c11689413",
                    "datePublished": "2026-01-30T11:56:34Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        },
        {
            "id": "ocds-b5fd17-86c4ad56-be87-4e66-bb43-067e93223b46-2",
            "status": "active",
            "date": "2025-07-31T00:00:00+01:00",
            "datePublished": "2026-01-30T11:57:37Z",
            "value": {
                "amount": 60000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-330562",
                    "name": "Hootsuite Inc"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-07-31T00:00:00+01:00",
                "endDate": "2026-07-30T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "2",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/59fb0ef6-b9fa-4ed8-804d-d21f5056ca59",
                    "datePublished": "2026-01-30T11:57:37Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}