Tender

GB-London: Replacement of Audio Guides With App-Based Platform

NATIONAL MARITIME MUSEUM

This public procurement record has 1 release in its history.

Tender

23 Nov 2020 at 11:20

Tender Notice
Summary of the contracting process

The National Maritime Museum in London is currently seeking proposals for the "Replacement of Audio Guides With App-Based Platform" tender, focusing on innovative tourist guide services. The procurement process, which is in the open tender stage, has a submission deadline set for 18 December 2020. The contract period is expected to commence on 4 January 2021 and run until 29 March 2024, with a total estimated value of £100,000. This project will utilise visitors' own devices to deliver an engaging, multilingual audio tour experience.

This tender presents a significant opportunity for businesses, particularly small or medium enterprises (SMEs), to engage in the tourism technology sector. Companies that specialise in app development, audio-visual content, or multilingual services are well-suited to compete in this procurement. The focus on creating a user-focused solution indicates a demand for innovative ideas that enhance visitor experience, which can position participating businesses for growth and future collaborations within cultural institutions.

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Notice Information

Notice Title

GB-London: Replacement of Audio Guides With App-Based Platform

Notice Description

Royal Museums Greenwich intends to replace its current audio guide experience at its sites with a modern, flexible and user-focused solution which will utilise visitors' own smartphones and devices via an app-based platform. RMG intends to source an app-based platform that works across all types of device to provide audio tours, video tours, engagement with collection items through image-recognition technology, direct engagement with RMG as well as other optional elements such as in-app transactions for tour payments, accepting donations and retail purchases. The platform needs to support multiple foreign languages and be fully accessible for all types of access needs as well as provide analytics on usage, visitor demographics and other key business metrics. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-86ddd5d0-cb5b-4e74-a843-38333a151c75
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5fa58c8c-2e6e-4f77-9e6f-c82980695bd8
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

63 - Supporting and auxiliary transport services; travel agencies services

CPV Codes

63514000 - Tourist guide services

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 Nov 20205 years ago
Submission Deadline
18 Dec 2020Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
4 Jan 2021 - 29 Mar 2024 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NATIONAL MARITIME MUSEUM
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE10 9NF
Post Town
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI51 Bexley and Greenwich
Delivery Location
TLI London
Local Authority
Greenwich
Electoral Ward
Greenwich Park
Westminster Constituency
Greenwich and Woolwich

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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