Award

Provision Of Testing Service For Digital Ombudsman

PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN

This public procurement record has 1 release in its history.

Award

04 Nov 2025 at 16:48

Award Notice
Summary of the contracting process

The Parliamentary and Health Service Ombudsman has awarded a contract for the "Provision Of Testing Service For Digital Ombudsman" in the IT services category, specifically consulting, software development, internet, and support, in England, United Kingdom. This procurement was conducted through a direct award method, and the contract is valued at £196,800. The procurement process has reached the award stage as of 4th November 2025, with the contract period running from 15th September 2025 to 31st January 2026. Key parties include the buyer, Parliamentary and Health Service Ombudsman, located in Manchester, and the supplier, CGI IT UK Ltd, based in London.

This contract presents growth opportunities for IT service providers with capabilities in digital testing and software development. Companies that can offer robust and reliable testing solutions could find such contracts beneficial for expanding their market presence, particularly large enterprises like CGI IT UK Ltd, which succeeded in securing this contract. While the procurement was a direct award, indicating a more select competition process, there is significant potential for similar organisations, especially those supporting digital transformations in public services, to explore future opportunities in this domain.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Provision Of Testing Service For Digital Ombudsman

Notice Description

Provision Of Testing Service For Digital Ombudsman

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-8776b29f-156a-4cc4-ac91-ca44c73e0afc
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/995dd97d-555d-41eb-a11a-f0d9485ab4b1
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£196,800 £100K-£500K
Lots Value
Not specified
Awards Value
£196,800 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Nov 20253 months ago
Submission Deadline
8 Sep 2025Expired
Future Notice Date
Not specified
Award Date
9 Sep 20255 months ago
Contract Period
14 Sep 2025 - 31 Jan 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M2 3HQ
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Manchester
Electoral Ward
Deansgate
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

CGI IT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-8776b29f-156a-4cc4-ac91-ca44c73e0afc-2025-11-04T16:48:52Z",
    "date": "2025-11-04T16:48:52Z",
    "ocid": "ocds-b5fd17-8776b29f-156a-4cc4-ac91-ca44c73e0afc",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "PAHSO001-DN796410-47634485",
        "title": "Provision Of Testing Service For Digital Ombudsman",
        "description": "Provision Of Testing Service For Digital Ombudsman",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 196800,
            "currency": "GBP"
        },
        "procurementMethod": "direct",
        "procurementMethodDetails": "Direct award",
        "tenderPeriod": {
            "endDate": "2025-09-08T15:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2025-09-15T00:00:00+01:00",
            "endDate": "2026-01-30T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-170601",
            "name": "Parliamentary and Health Service Ombudsman",
            "identifier": {
                "legalName": "Parliamentary and Health Service Ombudsman"
            },
            "address": {
                "streetAddress": "City Gate, 51 Mosley Street",
                "locality": "Manchester",
                "postalCode": "M2 3HQ",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Somachi Chukwukadibia",
                "email": "Procurements@ombudsman.org.uk",
                "telephone": "+44 3000614328"
            },
            "details": {
                "url": "https://www.ombudsman.org.uk/"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-172978",
            "name": "CGI IT UK Ltd",
            "identifier": {
                "legalName": "CGI IT UK Ltd"
            },
            "address": {
                "streetAddress": "20 Fenchurch Street, 14th Floor, London, United Kingdom, EC3M 3BY"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-170601",
        "name": "Parliamentary and Health Service Ombudsman"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-8776b29f-156a-4cc4-ac91-ca44c73e0afc-1",
            "status": "active",
            "date": "2025-09-10T00:00:00+01:00",
            "datePublished": "2025-11-04T16:48:52Z",
            "value": {
                "amount": 196800,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-172978",
                    "name": "CGI IT UK Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-09-15T00:00:00+01:00",
                "endDate": "2026-01-31T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/995dd97d-555d-41eb-a11a-f0d9485ab4b1",
                    "datePublished": "2025-11-04T16:48:52Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}