Planning

New Ways of Working - Voice - Soft Market Test

BIRMINGHAM CITY COUNCIL

This public procurement record has 1 release in its history.

Planning

23 Aug 2021 at 00:03

Market Engagement Notice
Summary of the contracting process

Birmingham City Council is currently in the planning stage for a soft market test titled "New Ways of Working - Voice." This initiative is aimed at engaging with suppliers in the telecommunications industry, particularly concerning contact centre, corporate, and legacy telephony solutions. The engagement end date for suppliers to submit their interest is set for 5 PM on 3rd September 2021. Interested parties can access relevant documents and further details through the In-Tend portal. The location associated with this procurement is Birmingham, in the West Midlands region of England.

This soft market test presents a significant opportunity for businesses specialising in telecommunications equipment and IT services to engage with Birmingham City Council and contribute their insights on service delivery and product offerings. Suppliers of contact centre and telephony solutions, especially small and medium-sized enterprises (SMEs), will find this an advantageous exercise to inform the council of their capabilities and potentially shape future procurement decisions. Engaging in this process allows companies to establish connections with the council, understand its requirements, and align their proposals with the council's objectives.

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Notice Information

Notice Title

New Ways of Working - Voice - Soft Market Test

Notice Description

Birmingham City Council (BCC) are exploring the market for Contact Centre, Corporate and Legacy Telephony Solutions. This soft market sounding may be of interest to suppliers of relevant products and services. For those potential suppliers of products and services, this soft market sounding is an opportunity to: * Inform the council of relevant products and services in a way that can be easily consumed by them. * Help shape how the council considers the market when taking decisions on procurement scope and approach. * Learn more about BCC prior to engagement through a potential future procurement process. For Birmingham City Council, the purpose of this soft market sounding is to: * Give the market an understanding of Birmingham City Council's needs for Contact Centre, Corporate and Legacy Telephony. * Share the council's current thinking on trade-offs between scope, capability, and affordability that need to be made before decisions on the next steps are made. * Find out current market interest in providing relevant products and services to the council. * Find out delivery and market options, including potential cost and cost structures. * Find out the experience the market has in delivering similar services at similar-sized organisations. * Gain insight from the market when considering how best to deliver the service. The council would very much like to hear from a range of different suppliers to the market. Both service and product options are of interest. Please read the document and if you feel that your organisation is able to contribute to this soft market sounding exercise and submit it via the In-Tend portal https://in-tendhost.co.uk/birminghamcc Registration on In-Tend is free. The system is secure and access to the clarifications will only be made available to those employees of the Council, and/or their authorised advisers in respect of this soft market sounding request. If you are unable to register with In-Tend please either email us at cps@birmingham.gov.uk. If you are interested in responding please click on the following link to access the Council's portal: https://in-tendhost.co.uk/birminghamcc/ and submit your details to register your interest. We will send you a username and password so you can download the documentation. Interested suppliers may download the soft market test documents by registering their interest on In-Tend. The return date for submissions is 5pm on the 3rd September 2021. Please note that this is not a call for competition.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-878da889-81d2-484c-a359-449769379128
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/31c0c6fa-cc0b-444f-b509-3e5f7d730a29
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

72 - IT services: consulting, software development, Internet and support

CPV Codes

32500000 - Telecommunications equipment and supplies

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 Aug 20214 years ago
Submission Deadline
Not specified
Future Notice Date
3 Sep 2021Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BIRMINGHAM CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B4 7WB
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG West Midlands (England)
Local Authority
Birmingham
Electoral Ward
Newtown
Westminster Constituency
Birmingham Ladywood

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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