Planning

JCS Front of House Translation Tool

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Planning

18 Dec 2025 at 08:32

Market Engagement Notice
Summary of the contracting process

The Department for Work and Pensions (DWP) is in the planning stage of procuring a "JCS Front of House Translation Tool." This procurement falls under the industry category of "Information technology services" with CPV code 72222300. It aims at improving accessibility, consistency, and efficiency in citizen communications through enhanced machine translation and multilingual support. This early engagement process does not yet commit to formal procurement but serves as a market research initiative to gauge the current capabilities in the sector. Interested parties can find further information and response details on the Atamis e-Procurement portal. This tender is set in the United Kingdom, with an engagement deadline slated for 30th January 2026.

This procurement initiative presents substantial growth opportunities for businesses specialising in IT services, particularly those focused on language processing and machine translation technologies. Small and medium enterprises (SMEs) are explicitly supported in this tender, making it well-suited for innovative companies seeking to expand their reach in providing solutions for governmental digital communication needs. Businesses that can deliver efficient and scalable multilingual content support and translation services are particularly well-positioned to engage with the Department for Work and Pensions and benefit from potential future participation in formal procurement activities.

How relevant is this notice?

Notice Information

Notice Title

JCS Front of House Translation Tool

Notice Description

The Department for Work & Pensions (DWP) is undertaking market research to understand capability in machine translation, language processing and multilingual content support, to improve the accessibility, consistency and efficiency of our citizen communications. This RFI does not commit the DWP to undertaking any formal procurement activity. For further information and details on how to respond to this RFI, please refer to the attachment found on the documents section of the Atamis e-Procurement portal using the link below: https://dwp2.my.salesforce-sites.com/ProSpend__CS_ContractPage?page=1&SearchType=Projects&sortStr=Recently+Published&uid=a1MdO000001wrD3

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-87de2aa6-7085-4a69-88ac-f6111172da02
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/af290359-f772-43b5-965c-f769c7201955
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
18 Dec 20251 weeks ago
Submission Deadline
Not specified
Future Notice Date
30 Jan 20262 months to go
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Commercial Team
Contact Email
cddigital.ucwa@dwp.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
BLACKPOOL
Postcode
FY4 5ES
Post Town
Blackpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD42 Blackpool
Delivery Location
Not specified
Local Authority
Blackpool
Electoral Ward
Stanley
Westminster Constituency
Blackpool South

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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