Award

GP Patient Survey

NHS COMMISSIONING BOARD

This public procurement record has 1 release in its history.

Award

06 Jan 2017 at 16:42

Award Notice
Summary of the contracting process

The NHS Commissioning Board is seeking to award a contract for the GP Patient Survey (GPPS), aimed at understanding patient experiences with GP services and NHS dentistry. This high-profile tender, classified under survey services, is in the award stage as of 6th January 2017, following its completion on 13th May 2016. The contract, valued at £10,126,812, is set to commence on 2nd June 2016 and extend until 31st July 2019. Services will be delivered across the United Kingdom and overseas, requiring key tasks such as questionnaire redesign, fieldwork management, and extensive data analysis and reporting.

This tender presents significant opportunities for businesses specialising in survey services, market testing, and social research. Suppliers with expertise in managing large-scale data collection, particularly those adept at handling multilingual surveys and stakeholder communications, would be well-suited to compete. The GPPS's robust framework invites providers who can deliver high-quality insights and reporting to enhance patient services within the NHS, potentially leading to sustained partnerships in public health projects.

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Notice Information

Notice Title

GP Patient Survey

Notice Description

The GP Patient Survey (GPPS) seeks the views of over two and a half million people every year about their experience of GP services and NHS dentistry. It produces an extensive database that can be used by a wide range of stakeholders for developing services and policies to improve patient experience. The survey is sent out physically to patients in January and July. This is a very high profile survey, which the Secretary of State, and other DH Ministers have a high level of interest in. It is the biggest survey of its kind, and is used to collect data on a wide range of issues in addition to its primary focus on GP practices. The results of the survey are an official statistic, and are used to inform the NHS England. * The specific requirements for potential suppliers will be to manage and operate the GPPS, including: o Questionnaire Redesign: To review the current survey and ensure the questions reflect priority and patient need (to ensure relevancy, quality and value) o Sampling and Cognitive Testing of Questionnaire: Testing of the questionnaire for patient understanding, applicability and reliability etc. o Fieldwork: Running the survey via post, managing the phone-line and translation survey in 13 languages (incl. British Sigh Language). o Data analysis, communications and reporting: To collate, analyse and publish results at a national and local level, and make these available for NHS England and the public. o Stakeholder management: To manage the telephone helpline services.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-883165dd-44e7-4bdc-ba78-509a4e423d61
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6abbeac4-e995-436e-8738-79ec0c5bf439
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79311000 - Survey services

79312000 - Market-testing services

79315000 - Social research services

79320000 - Public-opinion polling services

79330000 - Statistical services

Notice Value(s)

Tender Value
£10,126,812 £10M-£100M
Lots Value
Not specified
Awards Value
£10,126,812 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
6 Jan 20179 years ago
Submission Deadline
8 Apr 2016Expired
Future Notice Date
Not specified
Award Date
12 May 20169 years ago
Contract Period
1 Jun 2016 - 31 Jul 2019 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS COMMISSIONING BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS1 7UE
Post Town
Not specified
Country
Not specified
Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
Not specified
Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Supplier Information

Number of Suppliers
1
Supplier Name

IPSOS MORI

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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