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PS/22/68 - Provision of Quick Address System

DVLA - Driver & Vehicle Licensing Agency

This public procurement record has 4 releases in its history.

AwardUpdate

21 Jul 2026 at 09:43

Award Notice
AwardUpdate

21 Aug 2025 at 12:19

Award Notice
AwardUpdate

11 Sep 2024 at 12:58

Award Notice
Award

26 Aug 2022 at 10:42

Award Notice
Summary of the contracting process

The Driver and Vehicle Licensing Agency (DVLA) bought continued support and maintenance for its Quick Address System (QAS) software. This is a software and information-systems service, covering the ongoing operation and upkeep of the agency’s QAS system rather than a new software implementation. Delivery is based at DVLA’s site in Swansea, Wales. The contracting authority is DVLA, which uses the service to maintain an established software capability. The requirement is therefore most relevant to software vendors or specialist managed-service providers with direct experience supporting QAS or comparable address-management and information-system platforms in a public-sector operating environment.

The procurement is complete and was awarded through a single tender action. The tender deadline was 27 July 2022 at 23:59, and the award was made on 27 July 2022. Experian Limited was awarded the contract for £1,296,238.26 including the published currency of GBP. The contract runs from 1 September 2022 to 31 August 2027. The wider estimated procurement value was £3,226,364.82, with a stated minimum value of £1,296,238.26. The requirement was treated as a services procurement for software support and maintenance. The opportunity was not identified as suitable for small or medium-sized enterprises or voluntary, community and social enterprises.

For a future requirement of this type, a credible competitor would need to provide reliable support and maintenance for a business-critical address-management software system, with the technical ability to preserve continuity across an established public-sector platform. Relevant experience would include software support, fault resolution, upgrades, system monitoring, service management and the handling of operational data and integrations. The previous award to Experian Limited indicates that the buyer accepted a large, specialist supplier for this requirement. Experience of working with government service environments, meeting formal support obligations and maintaining dependable performance over a multi-year service period would strengthen a supplier’s position. A provider would also need sufficient organisational capacity to support DVLA from the Swansea operating base and manage a single-tender procurement route where applicable.

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Notice Information

Notice Title

PS/22/68 - Provision of Quick Address System

Notice Description

DVLA requires continued support & maintenance for their QAS software system.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-88e5c769-5e06-4960-9a5e-dbfefafbebe9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/be889310-b052-4615-8f18-e6d05b92133d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - Single Tender Action
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£3,226,364 £1M-£10M
Lots Value
Not specified
Awards Value
£1,296,238 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
21 Jul 20261 months ago
Submission Deadline
27 Jul 2022Expired
Future Notice Date
Not specified
Award Date
27 Jul 20224 years ago
Contract Period
1 Sep 2022 - 31 Aug 2027 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DVLA - Driver & Vehicle Licensing Agency
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWANSEA
Postcode
SA6 7JL
Postcode Area
Swansea
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL43 Swansea
Delivery Location
TLL Wales
Local Authority
Swansea
Electoral Ward
Mynydd-bach
Westminster Constituency
Swansea West

Supplier Information

Number of Suppliers
1
Supplier Name

Experian Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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