Tender

CSAT Survey

EAST SUFFOLK COUNCIL

This public procurement record has 1 release in its history.

Tender

08 Nov 2022 at 14:58

Summary of the contracting process

The East Suffolk Council is inviting tenders for the procurement of customer satisfaction surveys. The tender, titled "CSAT Survey", falls under the industry category of customer survey services. The procurement stage is currently active, with the tender deadline set for November 29, 2022. The contract period is scheduled to start on December 18, 2022, and end on December 17, 2023. The procurement method is an open procedure below the threshold, suitable for SMEs and VCSEs, located in the East of England, United Kingdom.

This tender presents an opportunity for businesses providing customer survey services to engage with East Suffolk Council. Small and medium enterprises (SMEs) and voluntary, community, and social enterprise organizations (VCSEs) are particularly well-suited to compete. The Council's emphasis on customer satisfaction indicates a focus on service quality and stakeholder feedback, making it an attractive prospect for businesses aiming to contribute to enhancing public sector service delivery through data-driven insights and analysis.

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Notice Title

CSAT Survey

Notice Description

The Authority looks to procure a series of surveys on customer satisfaction. Additional information: The tender documentation is free to access on the following link. https://in-tendhost.co.uk/eastsuffolk Is a Recurrent Procurement Type? : No

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-8a7fa45b-28f5-4591-b320-94df6298e099
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3ee8a083-e798-4d41-a46e-5a4d03ac8de6
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79342310 - Customer survey services

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
8 Nov 20223 years ago
Submission Deadline
29 Nov 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
18 Dec 2022 - 17 Dec 2023 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
EAST SUFFOLK COUNCIL
Contact Name
Olakunle Dada
Contact Email
olakunle.dada@eastsuffolk.gov.uk
Contact Phone
01502523369

Buyer Location

Locality
WOODBRIDGE
Postcode
IP12 1RT
Post Town
Ipswich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH63 East Suffolk
Delivery Location
Not specified

Local Authority
East Suffolk
Electoral Ward
Melton
Westminster Constituency
Suffolk Coastal

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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