Notice Information
Notice Title
Microsoft Direct Routing Carrier Services and Contact Centre Services
Notice Description
The University of Cumbria are seeking a supplier to provide Cloud based software and maintenance for Telephony and Contact Centre Framework RM6116-Lots 4B and 4C
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-8c6020e4-a084-4e5d-b163-bf549edd8d6e
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/cfdb49c9-e65d-479f-974f-c1e6d324db91
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Restricted procedure (above threshold)
- Tender Suitability
- SME
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
32 - Radio, television, communication, telecommunication and related equipment
-
- CPV Codes
32000000 - Radio, television, communication, telecommunication and related equipment
Notice Value(s)
- Tender Value
- £291,844 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- £291,844 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 2 Mar 20261 weeks ago
- Submission Deadline
- 15 Jan 2026Expired
- Future Notice Date
- Not specified
- Award Date
- 25 Feb 20262 weeks ago
- Contract Period
- 31 Mar 2026 - 31 Mar 2029 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- UNIVERSITY OF CUMBRIA
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- -
- Postcode
- CA1 2HH
- Post Town
- Carlisle
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD1 Cumbria
- Small Region (ITL 3)
- TLD13 Cumberland
- Delivery Location
- Not specified
-
- Local Authority
- Cumberland
- Electoral Ward
- Castle
- Westminster Constituency
- Carlisle
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/cfdb49c9-e65d-479f-974f-c1e6d324db91
2nd March 2026 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-b5fd17-8c6020e4-a084-4e5d-b163-bf549edd8d6e-2026-03-02T11:43:11Z",
"date": "2026-03-02T11:43:11Z",
"ocid": "ocds-b5fd17-8c6020e4-a084-4e5d-b163-bf549edd8d6e",
"language": "en",
"initiationType": "tender",
"tender": {
"id": "26-08(2026)",
"title": "Microsoft Direct Routing Carrier Services and Contact Centre Services",
"description": "The University of Cumbria are seeking a supplier to provide Cloud based software and maintenance for Telephony and Contact Centre Framework RM6116-Lots 4B and 4C",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "32000000",
"description": "Radio, television, communication, telecommunication and related equipment"
},
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"postalCode": "CA1 2HH"
}
]
}
],
"value": {
"amount": 291844,
"currency": "GBP"
},
"procurementMethod": "selective",
"procurementMethodDetails": "Restricted procedure (above threshold)",
"tenderPeriod": {
"endDate": "2026-01-15T12:00:00Z"
},
"contractPeriod": {
"startDate": "2026-04-01T00:00:00+01:00",
"endDate": "2029-03-31T23:59:59+01:00"
},
"suitability": {
"sme": true,
"vcse": false
},
"mainProcurementCategory": "services"
},
"parties": [
{
"id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/F7Be962a",
"name": "University of Cumbria",
"identifier": {
"legalName": "University of Cumbria",
"scheme": "GB-SRS",
"id": "supplierregistration.cabinetoffice.gov.uk/F7Be962a"
},
"address": {
"streetAddress": "-",
"locality": "-",
"postalCode": "CA12HH",
"countryName": "England"
},
"contactPoint": {
"name": "Procurement Team",
"email": "procurementteam@cumbria.ac.uk",
"telephone": "01228 242643"
},
"roles": [
"buyer"
]
},
{
"id": "GB-COH-02804354",
"name": "Charterhouse Voice & Data Ltd",
"identifier": {
"legalName": "Charterhouse Voice & Data Ltd",
"scheme": "GB-COH",
"id": "02804354"
},
"address": {
"streetAddress": "34-37 Liverpool Street London EC2M 7PP"
},
"details": {
"scale": "large",
"vcse": false
},
"roles": [
"supplier"
]
}
],
"buyer": {
"id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/F7Be962a",
"name": "University of Cumbria"
},
"awards": [
{
"id": "ocds-b5fd17-8c6020e4-a084-4e5d-b163-bf549edd8d6e-1",
"status": "active",
"date": "2026-02-25T00:00:00Z",
"datePublished": "2026-03-02T11:43:11Z",
"value": {
"amount": 291844,
"currency": "GBP"
},
"suppliers": [
{
"id": "GB-COH-02804354",
"name": "Charterhouse Voice & Data Ltd"
}
],
"contractPeriod": {
"startDate": "2026-04-01T00:00:00+01:00",
"endDate": "2029-03-31T23:59:59+01:00"
},
"documents": [
{
"id": "1",
"documentType": "awardNotice",
"description": "Awarded contract notice on Contracts Finder",
"url": "https://www.contractsfinder.service.gov.uk/Notice/cfdb49c9-e65d-479f-974f-c1e6d324db91",
"datePublished": "2026-03-02T11:43:11Z",
"format": "text/html",
"language": "en"
}
]
}
]
}