Notice Information
Notice Title
BTA1725 Service Desk Operator
Notice Description
VisitBritain and VisitEngland tenderered for Service Desk services to be completed onsite at their Head Office in London. This was a further competition from CCS's Technology Services 3 Framework, RM6100, Lot 3a: Operational Services - End User Services.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-8cfed1a5-e524-456e-ab03-c9bb11340c53
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/94237471-150a-48a9-9b2d-47fb75a81b03
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- SME
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79512000 - Call centre
Notice Value(s)
- Tender Value
- £349,350 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- £349,350 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 31 Jul 20232 years ago
- Submission Deadline
- 22 Jul 2022Expired
- Future Notice Date
- Not specified
- Award Date
- 7 Sep 20223 years ago
- Contract Period
- 30 Sep 2022 - 30 Sep 2027 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- VISITBRITAIN
- Additional Buyers
- Contact Name
- Mike Beeson, Procurement Team
- Contact Email
- mike.beeson@redinet.co.uk, procurement@visitbritain.org
- Contact Phone
- (0)20 7578 1073, 020 8249 7000
Buyer Location
- Locality
- CROYDON,
- Postcode
- CR0 4WD
- Post Town
- Croydon
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- TLI London
-
- Local Authority
- Westminster
- Electoral Ward
- St James's
- Westminster Constituency
- Cities of London and Westminster
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/94237471-150a-48a9-9b2d-47fb75a81b03
31st July 2023 - Awarded contract notice on Contracts Finder -
https://www.contractsfinder.service.gov.uk/Notice/b1ff3625-74cd-4d06-b1c2-688a75bd7694
18th October 2022 - Awarded contract notice on Contracts Finder -
https://www.contractsfinder.service.gov.uk/Notice/950af89b-aa5a-49a9-93d0-036a92dcd149
17th October 2022 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-b5fd17-8cfed1a5-e524-456e-ab03-c9bb11340c53-2023-07-31T11:41:04+01:00",
"date": "2023-07-31T11:41:04+01:00",
"ocid": "ocds-b5fd17-8cfed1a5-e524-456e-ab03-c9bb11340c53",
"language": "en",
"initiationType": "tender",
"tender": {
"id": "CF-0006500D4L000000DloEUAS",
"title": "BTA1725 Service Desk Operator",
"description": "VisitBritain and VisitEngland tenderered for Service Desk services to be completed onsite at their Head Office in London. This was a further competition from CCS's Technology Services 3 Framework, RM6100, Lot 3a: Operational Services - End User Services.",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "79512000",
"description": "Call centre"
},
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"postalCode": "SW1W 0BD"
},
{
"region": "London",
"countryName": "United Kingdom"
},
{
"postalCode": "SW1W 0BD"
},
{
"region": "London",
"countryName": "United Kingdom"
},
{
"postalCode": "SW1W 0BD"
},
{
"region": "London",
"countryName": "United Kingdom"
}
]
}
],
"minValue": {
"amount": 69870,
"currency": "GBP"
},
"value": {
"amount": 349350,
"currency": "GBP"
},
"procurementMethod": "selective",
"procurementMethodDetails": "Call-off from a framework agreement",
"tenderPeriod": {
"endDate": "2022-07-22T12:00:00+01:00"
},
"contractPeriod": {
"startDate": "2022-10-01T00:00:00+01:00",
"endDate": "2027-09-30T23:59:59+01:00"
},
"suitability": {
"sme": true,
"vcse": false
},
"mainProcurementCategory": "services"
},
"parties": [
{
"id": "GB-CFS-224434",
"name": "Technimove House,",
"identifier": {
"legalName": "Technimove House,"
},
"address": {
"streetAddress": "Spitfire Business Park, Hawker Road,",
"locality": "Croydon,",
"postalCode": "CR0 4WD",
"countryName": "United Kingdom"
},
"contactPoint": {
"name": "Mike Beeson",
"email": "mike.beeson@redinet.co.uk",
"telephone": "020 8249 7000"
},
"roles": [
"buyer"
]
},
{
"id": "GB-CFS-224435",
"name": "TECHNIMOVE LIMITED",
"identifier": {
"legalName": "TECHNIMOVE LIMITED"
},
"address": {
"streetAddress": "Technimove House, Spitfire Business Park, Hawker Road,, Croydon, CR0 4WD"
},
"roles": [
"supplier"
]
},
{
"id": "GB-CFS-224521",
"name": "VisitBritain",
"identifier": {
"legalName": "VisitBritain"
},
"address": {
"streetAddress": "3 Grosvenor Gardens,",
"locality": "London",
"postalCode": "SW1W 0BD",
"countryName": "United Kingdom"
},
"contactPoint": {
"name": "Procurement Team",
"email": "Procurement@visitbritain.org",
"telephone": "(0)20 7578 1073"
},
"roles": [
"buyer"
]
}
],
"buyer": {
"id": "GB-CFS-224521",
"name": "VisitBritain"
},
"awards": [
{
"id": "ocds-b5fd17-8cfed1a5-e524-456e-ab03-c9bb11340c53-1",
"status": "active",
"date": "2022-09-08T00:00:00+01:00",
"datePublished": "2022-10-17T15:00:25+01:00",
"value": {
"amount": 349350,
"currency": "GBP"
},
"suppliers": [
{
"id": "GB-CFS-224435",
"name": "TECHNIMOVE LIMITED"
}
],
"contractPeriod": {
"startDate": "2022-10-01T00:00:00+01:00",
"endDate": "2027-09-30T23:59:59+01:00"
},
"documents": [
{
"id": "1",
"documentType": "awardNotice",
"description": "Awarded contract notice on Contracts Finder",
"url": "https://www.contractsfinder.service.gov.uk/Notice/950af89b-aa5a-49a9-93d0-036a92dcd149",
"datePublished": "2022-10-17T15:00:25+01:00",
"format": "text/html",
"language": "en"
}
]
},
{
"id": "ocds-b5fd17-8cfed1a5-e524-456e-ab03-c9bb11340c53-2",
"status": "active",
"date": "2022-09-08T00:00:00+01:00",
"datePublished": "2022-10-18T11:33:18+01:00",
"value": {
"amount": 349350,
"currency": "GBP"
},
"suppliers": [
{
"id": "GB-CFS-224435",
"name": "TECHNIMOVE LIMITED"
}
],
"contractPeriod": {
"startDate": "2022-10-01T00:00:00+01:00",
"endDate": "2027-09-30T23:59:59+01:00"
},
"documents": [
{
"id": "2",
"documentType": "awardNotice",
"description": "Awarded contract notice on Contracts Finder",
"url": "https://www.contractsfinder.service.gov.uk/Notice/b1ff3625-74cd-4d06-b1c2-688a75bd7694",
"datePublished": "2022-10-18T11:33:18+01:00",
"format": "text/html",
"language": "en"
}
]
},
{
"id": "ocds-b5fd17-8cfed1a5-e524-456e-ab03-c9bb11340c53-3",
"status": "active",
"date": "2022-09-08T00:00:00+01:00",
"datePublished": "2023-07-31T11:41:04+01:00",
"value": {
"amount": 349350,
"currency": "GBP"
},
"suppliers": [
{
"id": "GB-CFS-224435",
"name": "TECHNIMOVE LIMITED"
}
],
"contractPeriod": {
"startDate": "2022-10-01T00:00:00+01:00",
"endDate": "2027-09-30T23:59:59+01:00"
},
"documents": [
{
"id": "3",
"documentType": "awardNotice",
"description": "Awarded contract notice on Contracts Finder",
"url": "https://www.contractsfinder.service.gov.uk/Notice/94237471-150a-48a9-9b2d-47fb75a81b03",
"datePublished": "2023-07-31T11:41:04+01:00",
"format": "text/html",
"language": "en"
}
]
}
]
}