Award

Service Desk Software

NORTH NORTHAMPTONSHIRE COUNCIL

This public procurement record has 1 release in its history.

Award

20 Jun 2024 at 14:07

Summary of the contracting process

The North Northamptonshire Council recently completed a procurement process for the renewal of its Service Desk Software. The tender, titled "Service Desk Software," falls under the industry category of Software package and information systems. The procurement method used was competitive quotation (below threshold). The contract period runs from May 20, 2024, to May 19, 2027. The tender closed on April 8, 2024. The buying organization, North Northamptonshire Council, located in Kettering, England, awarded the contract to Phoenix Software Ltd.

This tender presents an opportunity for businesses in the services industry, particularly those specialising in software packages and information systems, to engage with North Northamptonshire Council. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to compete for such contracts. Being a limited procurement, the competitive quotation process allows for fair competition among suppliers, creating a level playing field for businesses seeking growth opportunities in the public sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Service Desk Software

Notice Description

North Northamptonshire Council (hereafter referred to as the "Council") is seeking a suitably qualified and experienced Supplier to provide renewal of its Service Desk Software. The Council has sought competitive quotations from a number of Suppliers in line with its Contract Procedure Rules.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-8d6e0efd-cf77-4fff-9c5e-d34e5a2341eb
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fe7e9aef-52b7-4e1e-8f5f-d5c6d8a0c06f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£69,262 Under £100K
Lots Value
Not specified
Awards Value
£69,262 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Jun 20241 years ago
Submission Deadline
8 Apr 2024Expired
Future Notice Date
Not specified
Award Date
16 May 20241 years ago
Contract Period
19 May 2024 - 19 May 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NORTH NORTHAMPTONSHIRE COUNCIL
Contact Name
North Northamptonshire Procurement Team
Contact Email
procurement@northnorthants.gov.uk
Contact Phone
0300 126 3000

Buyer Location

Locality
KETTERING
Postcode
NN16 8TL
Post Town
Northampton
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF25 North Northamptonshire
Delivery Location
TLF East Midlands (England)

Local Authority
North Northamptonshire
Electoral Ward
Northall
Westminster Constituency
Kettering

Supplier Information

Number of Suppliers
1
Supplier Name

PHOENIX SOFTWARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-8d6e0efd-cf77-4fff-9c5e-d34e5a2341eb-2024-06-20T15:07:13+01:00",
    "date": "2024-06-20T15:07:13+01:00",
    "ocid": "ocds-b5fd17-8d6e0efd-cf77-4fff-9c5e-d34e5a2341eb",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "18120003137",
        "title": "Service Desk Software",
        "description": "North Northamptonshire Council (hereafter referred to as the \"Council\") is seeking a suitably qualified and experienced Supplier to provide renewal of its Service Desk Software. The Council has sought competitive quotations from a number of Suppliers in line with its Contract Procedure Rules.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "East Midlands",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 69262.56,
            "currency": "GBP"
        },
        "procurementMethod": "limited",
        "procurementMethodDetails": "Competitive quotation (below threshold)",
        "tenderPeriod": {
            "endDate": "2024-04-08T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2024-05-20T00:00:00+01:00",
            "endDate": "2027-05-19T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/FdrJ277p",
            "name": "North Northamptonshire Council",
            "identifier": {
                "legalName": "North Northamptonshire Council",
                "scheme": "GB-SRS",
                "id": "supplierregistration.cabinetoffice.gov.uk/FdrJ277p"
            },
            "address": {
                "streetAddress": "Sheerness House, 41 Meadow Road",
                "locality": "KETTERING",
                "postalCode": "NN168TL",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "North Northamptonshire Procurement Team",
                "email": "procurement@northnorthants.gov.uk",
                "telephone": "0300 126 3000"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-02548628",
            "name": "Phoenix Software Ltd",
            "identifier": {
                "legalName": "Phoenix Software Ltd",
                "scheme": "GB-COH",
                "id": "02548628"
            },
            "address": {
                "streetAddress": "Blenheim House, York Road, Pocklington, YO42 1NS"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/FdrJ277p",
        "name": "North Northamptonshire Council"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-8d6e0efd-cf77-4fff-9c5e-d34e5a2341eb-1",
            "status": "active",
            "date": "2024-05-17T00:00:00+01:00",
            "datePublished": "2024-06-20T15:07:13+01:00",
            "value": {
                "amount": 69262.56,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-02548628",
                    "name": "Phoenix Software Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2024-05-20T00:00:00+01:00",
                "endDate": "2027-05-19T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/fe7e9aef-52b7-4e1e-8f5f-d5c6d8a0c06f",
                    "datePublished": "2024-06-20T15:07:13+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}