Award

DWP Synergy Programme Intelligent Client Function Design Partner

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 2 releases in its history.

AwardUpdate

03 Sep 2024 at 11:01

Award Notice
Award

07 Mar 2023 at 14:36

Award Notice
Summary of the contracting process

The Department for Work and Pensions (DWP) has awarded a contract to KPMG LLP under the Synergy Programme for the role of Intelligent Client Function Design Partner. This procurement process, classified under business and management consultancy services (CPV code 79410000), involved a selective procurement method through a call-off from a framework agreement. The procurement stage is complete, with key dates including the tender period ending on 23 February 2023, contract award on 24 February 2023, and a contract period from 27 February 2023 to 26 February 2024. The project aims to centralise and optimise shared HR and Finance services across DWP and other customer departments, covering delivery locations worldwide, including the British Overseas Territories, Channel Islands, Europe, Isle of Man, and the United Kingdom. The total contract value is £972,061.65 GBP.

This tender creates significant opportunities for growth within the business and management consultancy sector, particularly for firms specialising in organisational design and shared services optimisation. Large-scale consultancy firms, especially those experienced in managing complex, multi-stakeholder projects, would be well-suited to compete for similar opportunities in the future. The partnership with a high-profile institution like DWP and the comprehensive scope of the program can also broaden the successful partner's market reach and enhance their portfolio, positioning them favourably for subsequent public sector contracts.

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Notice Information

Notice Title

DWP Synergy Programme Intelligent Client Function Design Partner

Notice Description

Brief Description: DWP, as the lead contracting authority for the Synergy Programme, is looking to appoint an Intelligent Client Function Design Partner. The creation of a centralised Intelligent Client Function is central to the Programme Success. The goal is that this will be a high performing user centric organisation, skilled with the right culture, structure, governance, resources, culture, and capabilities to partner with customer departments to deliver easy to use services, freeing up colleagues' time to focus on the moments that matter. Using the expertise of the Intelligent Client Function Design Partner in Organisational Design, the Synergy ICF will work with the four customer departments and stakeholders to ensure the delivery of best in class, VfM (Value for Money) shared HR (Human Resources) and Finance services which meet the needs of service users. The ICF will eventually provide services to the four customer departments and manage contracts with both the BPS (Business Process Services) provider and the technology partners.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-8dde1c00-5e9a-44d4-8bf8-f1005bf44eb6
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/40a868b7-74d6-4c26-9670-3367d80aa5ea
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79410000 - Business and management consultancy services

Notice Value(s)

Tender Value
£972,061 £500K-£1M
Lots Value
Not specified
Awards Value
£972,061 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
3 Sep 20241 years ago
Submission Deadline
23 Feb 2023Expired
Future Notice Date
Not specified
Award Date
24 Feb 20233 years ago
Contract Period
27 Feb 2023 - 30 Sep 2023 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 5GL
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

KPMG

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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