TenderAmendment

P2223 Tenant Satisfaction Measures Surveys

BIRMINGHAM CITY COUNCIL

  • Contract Timeline

    Publication Date

    11th October 2024 14:47:15 PM

    TenderAmendment Deadline

    8th November 2024 12:00:00 PM   Expired

  • Contract Summary

    Birmingham City Council (the Council) is seeking to secure a suitable and competent provider to conduct Tenant Satisfaction Measures surveys in line with the Regulator of Social Housing's Consumer Standards. The provider is required to conduct Tenant Satisfaction Measures ("TSM") surveys in line with the Regulator of Social Housing's ("RSH") Consumer Standards. This is to ensure that the Council is compliant with the requirement to conduct an annual TSM survey measuring tenant satisfaction and to assist the Council in identifying and addressing areas of tenant dissatisfaction to drive service improvements and change. The contract will commence in December 2024 for a period of 16 months to the 31st March 2026, with the option to extend for a further one year. The Council will be using its e-tendering system (in-tend) for the administration of this procurement process and bidders must register with the system to be able to participate in the procurement process. The web address is: https://in-tendhost.co.uk/birminghamcc Registration and use of In-tend is free. All correspondence for this procurement process must be via the In-tend correspondence function. If you are unable to register with In-tend please email the Council at: cps@birmingham.gov.uk Additional information: If you are interested in tendering please use the following link to access Birmingham City Council's tender Portal. https://in-tendhost.co.uk/birminghamcc Delivery Notes Birmingham Is a Recurrent Procurement Type? : No

  • Contract Details

    Open Contracting ID

    ocds-b5fd17-8e670cde-8aab-40b2-92f4-528f11c5c8c7

    Publication Source

    Contracts Finder

    Procurement Stage

    TenderAmendment

    Procurement Method

    Open

    Procurement Method Details

    Open Procedure (above Threshold)

    Procurement Category

    Services

    Tender Suitability

    SME

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    73210000
    79000000

    CPV Division(s)

    73 - Research and development services and related consultancy services
    79 - Business services: law, marketing, consulting, recruitment, printing and security

  • Awarding Authority

    BIRMINGHAM CITY COUNCIL

    Buyer Name

    Lucy Ford

    Buyer Email

    Lucy.Ford@birmingham.gov.uk

    Buyer Phone

    0121 464 8000

    Buyer Address

    1 Lancaster Circus, Birmingham

    West Midlands

    B4 7DJ

    United Kingdom

View contract on Contracts Finder

Tender

P2223 Tenant Satisfaction Measures Surveys

BIRMINGHAM CITY COUNCIL

  • Contract Timeline

    Publication Date

    11th October 2024 14:17:45 PM

    Tender Deadline

    8th November 2024 12:00:00 PM   Expired

  • Contract Summary

    Birmingham City Council (the Council) is seeking to secure a suitable and competent provider to conduct Tenant Satisfaction Measures surveys in line with the Regulator of Social Housing's Consumer Standards. The provider is required to conduct Tenant Satisfaction Measures ("TSM") surveys in line with the Regulator of Social Housing's ("RSH") Consumer Standards. This is to ensure that the Council is compliant with the requirement to conduct an annual TSM survey measuring tenant satisfaction and to assist the Council in identifying and addressing areas of tenant dissatisfaction to drive service improvements and change. The contract will commence in December 2024 for a period of 16 months to the 31st March 2026, with the option to extend for a further one year. The Council will be using its e-tendering system (in-tend) for the administration of this procurement process and bidders must register with the system to be able to participate in the procurement process. The web address is: https://in-tendhost.co.uk/birminghamcc Registration and use of In-tend is free. All correspondence for this procurement process must be via the In-tend correspondence function. If you are unable to register with In-tend please email the Council at: cps@birmingham.gov.uk Additional information: If you are interested in tendering please use the following link to access Birmingham City Council's tender Portal. https://in-tendhost.co.uk/birminghamcc Delivery Notes Birmingham Is a Recurrent Procurement Type? : No

  • Contract Details

    Open Contracting ID

    ocds-b5fd17-8e670cde-8aab-40b2-92f4-528f11c5c8c7

    Publication Source

    Contracts Finder

    Procurement Stage

    Tender

    Procurement Method

    Open

    Procurement Method Details

    Open Procedure (above Threshold)

    Procurement Category

    Services

    Tender Suitability

    SME

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    09332000
    42160000
    42511110
    45262700
    45315000
    45320000
    45321000
    45331000
    45331100
    45331110
    45331210
    45421100
    45453100
    50721000
    71314000
    71315000
    71315300
    98391000

    CPV Division(s)

    09 - Petroleum products, fuel, electricity and other sources of energy
    42 - Industrial machinery
    45 - Construction work
    50 - Repair and maintenance services
    71 - Architectural, construction, engineering and inspection services
    98 - Other community, social and personal services

  • Awarding Authority

    BIRMINGHAM CITY COUNCIL

    Buyer Name

    Lucy Ford

    Buyer Email

    Lucy.Ford@birmingham.gov.uk

    Buyer Phone

    0121 464 8000

    Buyer Address

    1 Lancaster Circus, Birmingham

    West Midlands

    B4 7DJ

    United Kingdom

View contract on Contracts Finder