-
Contract Timeline
- Publication Date
-
11th October 2024 14:47:15 PM
- TenderAmendment Deadline
-
8th November 2024 12:00:00 PM Expired
-
Contract Summary
Birmingham City Council (the Council) is seeking to secure a suitable and competent provider to conduct Tenant Satisfaction Measures surveys in line with the Regulator of Social Housing's Consumer Standards. The provider is required to conduct Tenant Satisfaction Measures ("TSM") surveys in line with the Regulator of Social Housing's ("RSH") Consumer Standards. This is to ensure that the Council is compliant with the requirement to conduct an annual TSM survey measuring tenant satisfaction and to assist the Council in identifying and addressing areas of tenant dissatisfaction to drive service improvements and change. The contract will commence in December 2024 for a period of 16 months to the 31st March 2026, with the option to extend for a further one year. The Council will be using its e-tendering system (in-tend) for the administration of this procurement process and bidders must register with the system to be able to participate in the procurement process. The web address is: https://in-tendhost.co.uk/birminghamcc Registration and use of In-tend is free. All correspondence for this procurement process must be via the In-tend correspondence function. If you are unable to register with In-tend please email the Council at: cps@birmingham.gov.uk Additional information: If you are interested in tendering please use the following link to access Birmingham City Council's tender Portal. https://in-tendhost.co.uk/birminghamcc Delivery Notes Birmingham Is a Recurrent Procurement Type? : No
-
Contract Details
- Open Contracting ID
-
ocds-b5fd17-8e670cde-8aab-40b2-92f4-528f11c5c8c7
- Publication Source
-
Contracts Finder
- Procurement Stage
-
TenderAmendment
- Procurement Method
-
Open
- Procurement Method Details
-
Open Procedure (above Threshold)
- Procurement Category
-
Services
- Tender Suitability
-
SME
- Framework / DPS
-
Contract Classification
- CPV Code(s)
-
73210000
79000000 - CPV Division(s)
-
73 - Research and development services and related consultancy services
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
Awarding Authority
- Buyer Name
-
Lucy Ford
- Buyer Email
-
Lucy.Ford@birmingham.gov.uk
- Buyer Phone
-
0121 464 8000
- Buyer Address
-
1 Lancaster Circus, Birmingham
West Midlands
B4 7DJ
United Kingdom
-
Contract Timeline
- Publication Date
-
11th October 2024 14:17:45 PM
- Tender Deadline
-
8th November 2024 12:00:00 PM Expired
-
Contract Summary
Birmingham City Council (the Council) is seeking to secure a suitable and competent provider to conduct Tenant Satisfaction Measures surveys in line with the Regulator of Social Housing's Consumer Standards. The provider is required to conduct Tenant Satisfaction Measures ("TSM") surveys in line with the Regulator of Social Housing's ("RSH") Consumer Standards. This is to ensure that the Council is compliant with the requirement to conduct an annual TSM survey measuring tenant satisfaction and to assist the Council in identifying and addressing areas of tenant dissatisfaction to drive service improvements and change. The contract will commence in December 2024 for a period of 16 months to the 31st March 2026, with the option to extend for a further one year. The Council will be using its e-tendering system (in-tend) for the administration of this procurement process and bidders must register with the system to be able to participate in the procurement process. The web address is: https://in-tendhost.co.uk/birminghamcc Registration and use of In-tend is free. All correspondence for this procurement process must be via the In-tend correspondence function. If you are unable to register with In-tend please email the Council at: cps@birmingham.gov.uk Additional information: If you are interested in tendering please use the following link to access Birmingham City Council's tender Portal. https://in-tendhost.co.uk/birminghamcc Delivery Notes Birmingham Is a Recurrent Procurement Type? : No
-
Contract Details
- Open Contracting ID
-
ocds-b5fd17-8e670cde-8aab-40b2-92f4-528f11c5c8c7
- Publication Source
-
Contracts Finder
- Procurement Stage
-
Tender
- Procurement Method
-
Open
- Procurement Method Details
-
Open Procedure (above Threshold)
- Procurement Category
-
Services
- Tender Suitability
-
SME
- Framework / DPS
-
Contract Classification
- CPV Code(s)
-
09332000
42160000
42511110
45262700
45315000
45320000
45321000
45331000
45331100
45331110
45331210
45421100
45453100
50721000
71314000
71315000
71315300
98391000 - CPV Division(s)
-
09 - Petroleum products, fuel, electricity and other sources of energy
42 - Industrial machinery
45 - Construction work
50 - Repair and maintenance services
71 - Architectural, construction, engineering and inspection services
98 - Other community, social and personal services
-
Awarding Authority
- Buyer Name
-
Lucy Ford
- Buyer Email
-
Lucy.Ford@birmingham.gov.uk
- Buyer Phone
-
0121 464 8000
- Buyer Address
-
1 Lancaster Circus, Birmingham
West Midlands
B4 7DJ
United Kingdom