Award

Batch 6 Oyster Calls

TRANSPORT FOR LONDON

This public procurement record has 1 release in its history.

Award

05 Feb 2018 at 14:45

Award Notice
Summary of the contracting process

The procurement process involves Transport for London (TfL) as the buying organisation, which has successfully completed the tender for the "Batch 6 Oyster Calls" under the customer services category. The contract, valued at £1,956,864, was awarded on 1 December 2017 and will run from 18 December 2017 until 2 February 2019. This tender was conducted through a selective procurement method, specifically a restricted procedure, with the tender period ending on 1 December 2017 in London, United Kingdom.

This contract offers significant opportunities for business growth, particularly for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). Businesses involved in customer service solutions or related services would be particularly well-suited to compete for similar future tenders with Transport for London. Engaging with TfL can lead to valuable partnerships and contracts focused on enhancing public transport services in London.

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Notice Information

Notice Title

Batch 6 Oyster Calls

Notice Description

TfL Contact Centre Framework

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-8e9f9b58-b491-4355-a1af-f1d5dd9b530c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/35a1d1f2-d641-4893-9c11-315a7acad3aa
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79342300 - Customer services

Notice Value(s)

Tender Value
£1,956,864 £1M-£10M
Lots Value
Not specified
Awards Value
£1,956,864 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
5 Feb 20188 years ago
Submission Deadline
1 Dec 2017Expired
Future Notice Date
Not specified
Award Date
1 Dec 20178 years ago
Contract Period
18 Dec 2017 - 2 Feb 2019 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR LONDON
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 0BD
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

CHARLES NOVACROFT DIRECT LIMITED TRADING AS NOVACROFT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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