Award

Dental Electronic Referral System (DERS) across the South East

NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

This public procurement record has 1 release in its history.

Award

07 Apr 2025 at 15:33

Summary of the contracting process

NHS South, Central and West Commissioning Support Unit has completed the award stage for a tender titled "Dental Electronic Referral System (DERS) across the South East". The procurement falls under the industry category of Clinical Information Systems and covers regions including Hampshire & Isle of Wight, Frimley, Buckinghamshire, Oxfordshire, Berkshire West, and Dorset. The tender process utilised the Crown Commercial Services Framework RM6259, Lot 2, and was a selective call-off from a framework agreement. Key dates include the contract start date of 1st February 2025 and the award date of 10th March 2025. The contract term is two years with the option for a further two-year extension, totalling a value of £2,748,800 inclusive of extensions.

This tender represents significant business growth potential for companies specialising in cloud-based digital health software systems. The opportunity is ideal for providers capable of delivering comprehensive end-to-end referral management solutions in the healthcare sector. Small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) are deemed suitable to compete, presenting a diverse range of business prospects. The successful provider, NEC Software Solutions UK Limited, is a large-scale enterprise, underlining the high standards and extensive capabilities required to fulfil such contracts. The role of the referral system in improving efficiency, care quality, and service evaluation offers valuable innovation and revenue opportunities for technology providers in the healthcare industry.

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Notice Title

Dental Electronic Referral System (DERS) across the South East

Notice Description

The Commissioners wished to seek a single provider to deliver DERS across the South East. The Crown Commercial Services (CCS) Framework RM6259 Vertical Application Solutions - Lot 2 'Education, Community Health and Social Care Solutions' was used to run a "further competition". A total of thirty-two providers are approved on the CCS framework agreement for Lot 2 and were contacted prior to the further competition ITT being published. DERS is an end-to-end digital software system which is cloud-based. The service enables the patient journey from General Dental Services into specialist services and forms an essential part of the NHS dental system. DERS will ensure that referrals made by dentists, continue to be monitored and evaluated in line with Guidelines specifically, to: * Provide clinicians with a single mechanism to refer patients that require specialist and specialised NHS dental services. * Improve the quality of referrals in order to support effective triage. * Enable patients to access care that is most suited to their needs. * Improve the efficiency of the referral process. * Provide accurate referral information to support clinical service evaluation and development. * Achieve value for money. Geography covered: Hampshire & Isle of Wight Frimley (Rushmoor, Hart, Bracknell Forest, Slough, Windsor and Maidenhead) Buckinghamshire, Oxfordshire and Berkshire West Dorset Contract start date: 01/02/2025 Contract award date: 10/03/2025 Contract term: 2 years with an extension option for any period up to a further 2 years Contract value (initial 2 year term): PS1,374,400 Contract value (inclusive of 2 x extension years): PS2,748,800 Following notification of the outcome of the procurement, the contracting authority observed a voluntary 10 day standstill period prior to awarding the contract. This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. Additional information: The services are deemed to be subject to the full regime of procurement legislation and as such this tender was conducted in accordance with, and governed by, the Public Contracts Regulations 2015.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-8ea2da71-58bb-497d-84ac-20914849c4fd
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/35527f9f-c00e-4d87-b306-1eeaaa8a9500
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48814400 - Clinical information system

Notice Value(s)

Tender Value
£2,748,800 £1M-£10M
Lots Value
Not specified
Awards Value
£1,374,400 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
7 Apr 202510 months ago
Submission Deadline
13 Aug 2024Expired
Future Notice Date
Not specified
Award Date
10 Mar 202511 months ago
Contract Period
1 Feb 2025 - 31 Jan 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT
Contact Name
Not specified
Contact Email
scwcsu.procurement@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
BRISTOL
Postcode
BS1 6BH
Post Town
Bristol
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
TLJ South East (England)

Local Authority
Bristol, City of
Electoral Ward
Central
Westminster Constituency
Bristol Central

Supplier Information

Number of Suppliers
1
Supplier Name

NEC SOFTWARE SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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