Award

Independent Health Complaints Advocacy on the Isle of Wight

ISLE OF WIGHT COUNCIL

This public procurement record has 2 releases in its history.

AwardUpdate

12 Dec 2017 at 12:25

Award Notice
Tender

04 Oct 2017 at 09:15

Tender Notice
Summary of the contracting process

The Isle of Wight Council is seeking tenders for the provision of Independent Health Complaints Advocacy on the Isle of Wight. This service is aimed at assisting individuals who wish to make complaints regarding the NHS and will run from 1 January 2018 for a duration of two years, with the possibility of a two-year extension at the Authority's discretion. The estimated budget for this contract falls between £40,000 and £45,000 annually, with a total contract value of £180,000. The tender submission deadline is 14:00 on 8 November 2017, and the procurement method is classified as an open procedure within the health and social work services category.

This tender presents a significant opportunity for businesses, particularly small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) who specialise in advocacy, health services, or related social care. Companies with experience in navigating NHS complaint processes and providing effective support to individuals in health-related matters would be well-positioned to compete for this contract. Engaging with the Isle of Wight Council not only enhances visibility within the public sector but also paves the way for sustained business growth through potential contract extensions.

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Notice Information

Notice Title

Independent Health Complaints Advocacy on the Isle of Wight

Notice Description

The Isle of Wight Council ("the Authority") invites Tenders from suitably qualified providers ("Tenderers") for the provision of Independent Health Complaints Advocacy on the Isle of Wight. The contract is to run from 1January 2018 for a period of 2 years with the option to extend for a further period of up to 2 years at the sole discretion of the Authority. The Island's Independent Health Advocacy Service provides the statutory advocacy duty on behalf of the Isle of Wight Council, to help people who wish to make a complaint about the NHS. It supports individuals to express their views and pursue their health complaint taking due regard of the NHS complaints process. The annual budget for the Provision of Independent Health Complaints Advocacy on the Isle of Wight is between the following parameters: PS40,000 - PS45,000 The decision has been taken to disclose the annual budget for the service and ask that tenderers demonstrate how they can deliver the service within this budget allocation The Authority is unable to consider any submission that does not come within this figure; however, tenderers are able to submit under the allocated budget. The closing date for receipt of Tenders is 14:00Hrs on 8 November 2017. Additional information: The Freedom of Information Act (FOI) 2000 which came into force on 1.1.2005 applies to the Council. If any tenderer considers that any information supplied is commercially sensitive/confidential, this should be highlighted and reasons given. A schedule is provided in ITT documents where tenderers can record and submit this information to the Council. In such cases the relevant material will, in response to FOI requests, be examined in light of exemptions provided for in this act. The contract shall be made in English and according to English Law and subject to the jurisdiction of the English Courts. Any values listed in II.1.5 and II.2.6) are indicative and are given for the whole contract period and are for the maximum budget figure. To download the Pack, all interested parties must register their company on the SEBP. This contract opportunity can be searched by using reference number DN297325.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-8f001a63-8ead-4f1d-b50e-2d549aa189d0
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/58089896-5c27-470e-9dae-175c37e8da3c
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£180,000 £100K-£500K
Lots Value
Not specified
Awards Value
£180,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
12 Dec 20178 years ago
Submission Deadline
8 Nov 2017Expired
Future Notice Date
Not specified
Award Date
12 Dec 20178 years ago
Contract Period
1 Jan 2018 - 31 Dec 2019 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ISLE OF WIGHT COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWPORT
Postcode
PO30 1UD
Post Town
Portsmouth
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ34 Isle of Wight
Delivery Location
TLJ South East (England)
Local Authority
Isle of Wight
Electoral Ward
Newport Central
Westminster Constituency
Isle of Wight West

Supplier Information

Number of Suppliers
1
Supplier Name

SEAP

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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