Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Opus Telecoms maintenance contract

Norfolk and Norwich University Hospitals NHS Foundation Trust

This public procurement record has 1 release in its history.

Award

20 Oct 2026 at 12:00

Award Notice
Summary of the contracting process

Norfolk and Norwich University Hospitals NHS Foundation Trust bought telecommunications equipment maintenance and support, including Mitel Advantage Software Assurance. The work supports the Trust’s telecoms systems and is delivered in Norwich, Norfolk. This is a services requirement for maintaining telecoms equipment, rather than a purchase of new equipment. The named supplier, Opus Business Systems, provides the support under the contract. The procurement concerns the Trust’s own telecoms maintenance needs and the associated Mitel software assurance; it does not describe wider IT support or other clinical services.

The procurement is complete and the contract was awarded to Opus Business Systems on 9 October 2026. The awarded value is £143,342.36. The contract runs from 13 November 2026 to 12 November 2027. The Trust used a selective process, making a call-off from a framework agreement. The estimated tender value was also £143,342.36. The procurement was classified as a service, and the requirement was treated as unsuitable for small and medium-sized enterprises and voluntary, community or social enterprises. The published information identifies the selected supplier and award outcome, but does not set out an evaluation breakdown or scored criteria.

This award shows demand at Norfolk and Norwich University Hospitals NHS Foundation Trust for ongoing telecoms equipment maintenance combined with Mitel Advantage Software Assurance. Suppliers seeking to compete when this specific requirement returns will need to demonstrate the ability to support Mitel systems and deliver reliable maintenance for an NHS hospital’s telecoms infrastructure. Experience providing software assurance alongside equipment support is directly relevant; general telecommunications services alone may not address the full requirement. The Trust procured the work through a framework call-off, so suppliers will need a credible route to participate in that type of purchasing arrangement. The recorded suitability decision indicates that the opportunity was not considered suitable for SMEs or voluntary, community and social enterprises, suggesting that a competitor should be prepared to meet the scale and delivery expectations of this hospital requirement.

How relevant is this notice?

Notice Information

Notice Title

Opus Telecoms maintenance contract

Notice Description

Opus telecoms support including Mitel Advantage Software Assurance

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-8ffdc7b5-b313-412b-acdf-ffeee5ae674d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/858186d7-c5c7-45cb-be3e-304d2a9a34f2
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50330000 - Maintenance services of telecommunications equipment

Notice Value(s)

Tender Value
£143,342 £100K-£500K
Lots Value
Not specified
Awards Value
£143,342 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
9 Oct 20262 weeks ago
Contract Period
13 Nov 2026 - 12 Nov 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Norfolk and Norwich University Hospitals NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR4 7UY
Postcode Area
Norwich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH53 Breckland and South Norfolk
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
South Norfolk
Electoral Ward
Cringleford
Westminster Constituency
South Norfolk

Supplier Information

Number of Suppliers
1
Supplier Name

Opus Business Systems Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...