Award

BABC Customer Centric Training

LICHFIELD DISTRICT COUNCIL

This public procurement record has 1 release in its history.

Award

02 Mar 2022 at 10:43

Award Notice
Summary of the contracting process

The Lichfield District Council has recently completed the procurement process for "BABC Customer Centric Training," an initiative aimed at enhancing customer service within the council. This procurement falls under the education and training services category, specifically within the West Midlands region of the United Kingdom. The contract was awarded at a value of £49,450, following a limited procurement method that involved competitive quotations. The tender period ended on 31 January 2022, with the contract commencing on 28 February 2022 and concluding on 19 August 2022.

This training contract presents a valuable opportunity for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) specialising in education and training services. Businesses that can demonstrate expertise in customer service training, particularly those that can cater to local council needs, will be well-placed to compete for similar opportunities in the future. Engaging in such contracts enables expansion and enhancement of offers, ultimately contributing to business growth in the public sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

BABC Customer Centric Training

Notice Description

Customer Centric Training for Being A Better Council

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-8ffef26c-ae75-496c-a8f3-5692d274227c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3e0288d6-e737-4b85-b604-31f6fb74fc80
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services

CPV Codes

80000000 - Education and training services

Notice Value(s)

Tender Value
£49,450 Under £100K
Lots Value
Not specified
Awards Value
£49,450 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
2 Mar 20223 years ago
Submission Deadline
31 Jan 2022Expired
Future Notice Date
Not specified
Award Date
15 Feb 20224 years ago
Contract Period
28 Feb 2022 - 19 Aug 2022 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LICHFIELD DISTRICT COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LICHFIELD
Postcode
WS13 6YY
Post Town
Walsall
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG24 Staffordshire CC
Delivery Location
TLG West Midlands (England)
Local Authority
Lichfield
Electoral Ward
Stowe
Westminster Constituency
Lichfield

Supplier Information

Number of Suppliers
1
Supplier Name

ACCELERATOR SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-8ffef26c-ae75-496c-a8f3-5692d274227c-2022-03-02T10:43:51Z",
    "date": "2022-03-02T10:43:51Z",
    "ocid": "ocds-b5fd17-8ffef26c-ae75-496c-a8f3-5692d274227c",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "LDC-181",
        "title": "BABC Customer Centric Training",
        "description": "Customer Centric Training for Being A Better Council",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "80000000",
            "description": "Education and training services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "West Midlands",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 49450,
            "currency": "GBP"
        },
        "procurementMethod": "limited",
        "procurementMethodDetails": "Competitive quotation (below threshold)",
        "tenderPeriod": {
            "endDate": "2022-01-31T12:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2022-02-28T00:00:00Z",
            "endDate": "2022-08-19T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/6ScC25N8",
            "name": "Lichfield District Council",
            "identifier": {
                "legalName": "Lichfield District Council",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/6ScC25N8"
            },
            "address": {
                "streetAddress": "District Council House,Frog Lane",
                "locality": "LICHFIELD",
                "postalCode": "WS136YY",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "procurement@lichfielddc.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-04123923",
            "name": "ACCELERATOR SOLUTIONS LIMITED",
            "identifier": {
                "legalName": "ACCELERATOR SOLUTIONS LIMITED",
                "scheme": "GB-COH",
                "id": "04123923"
            },
            "address": {
                "streetAddress": "6 West Park BRISTOL Avon BS8 2LT GB"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/6ScC25N8",
        "name": "Lichfield District Council"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-8ffef26c-ae75-496c-a8f3-5692d274227c-1",
            "status": "active",
            "date": "2022-02-15T00:00:00Z",
            "datePublished": "2022-03-02T10:43:51Z",
            "value": {
                "amount": 49450,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-04123923",
                    "name": "ACCELERATOR SOLUTIONS LIMITED"
                }
            ],
            "contractPeriod": {
                "startDate": "2022-02-28T00:00:00Z",
                "endDate": "2022-08-19T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/3e0288d6-e737-4b85-b604-31f6fb74fc80",
                    "datePublished": "2022-03-02T10:43:51Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}