Award

Case Management Software - Matrix

SOUTH TYNESIDE COUNCIL

This public procurement record has 1 release in its history.

Award

20 Jan 2026 at 07:46

Summary of the contracting process

South Tyneside Council has successfully completed the procurement process for a case management software system titled "Case Management Software - Matrix," intended for its drug and alcohol caseload management. Classified under the "Software package and information systems" category, this contract utilised a selective procurement method through a call-off from the G Cloud 14 framework agreement. The procurement is at the award stage, with Cyber Media Solutions Ltd securing the contract on 6th January 2026. The contract, valued at £84,715, will run from 7th January 2026 to 6th January 2029. The delivery location specified for this software system is South Shields, England.

This tender represents a significant opportunity for technology companies, particularly small and medium-sized enterprises (SMEs), to expand their business by engaging with public sector clients seeking bespoke software solutions. With a focus on software systems and information services, businesses specialising in these areas stand to gain the most from competing in such tenders. The call-off from an established framework, such as G Cloud 14, indicates streamlined processes and potential for recurring engagements within the public procurement landscape.

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Notice Title

Case Management Software - Matrix

Notice Description

Thesus drug and alcohol caseload management system for South Tyneside Council Additional information: Call off - G Cloud 14

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-901a4b69-edf2-4a62-b7e9-aeee60e4b537
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ed1c2065-1bad-4ef1-aebc-43ecc8eef268
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£70,215 Under £100K
Lots Value
Not specified
Awards Value
£84,715 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Jan 20261 months ago
Submission Deadline
6 Jan 2006Expired
Future Notice Date
Not specified
Award Date
6 Jan 20261 months ago
Contract Period
7 Jan 2026 - 6 Jan 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SOUTH TYNESIDE COUNCIL
Contact Name
Marie Cairns
Contact Email
marie.cairns@southtyneside.gov.uk
Contact Phone
0191 4244020

Buyer Location

Locality
SOUTH SHIELDS
Postcode
NE33 2RL
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified

Local Authority
South Tyneside
Electoral Ward
Beacon and Bents
Westminster Constituency
South Shields

Supplier Information

Number of Suppliers
1
Supplier Name

CYBER MEDIA SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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