Tender

Kent Innovation Centre - IT Support and Maintenance Contract with Back-up Link over Satellite

THANET DISTRICT COUNCIL

This public procurement record has 2 releases in its history.

Tender

04 Nov 2024 at 09:26

Tender Notice
Tender

09 Oct 2024 at 06:24

Tender Notice
Summary of the contracting process

Thanet District Council is seeking to appoint a supplier for IT Support and Maintenance services, including a Backup Link over Satellite, for the Kent Innovation Centre (KIC) located in Broadstairs. The procurement process is in the tender stage, with quotes required by 14:00hrs on 13 November 2024. The contract is expected to start on 1 April 2025 and last for three years, with an optional two-year extension at the discretion of the Council. This opportunity is classified under IT services and related software maintenance and repair, with an estimated value of £120,000. Interested suppliers must utilise the formal quotation method and meet the minimum criteria outlined in the Invitation to Quote document, with evaluations based on predefined criteria.

This tender presents significant business growth opportunities for companies specialising in IT support, hardware and software maintenance, and those capable of providing satellite-based backup solutions. SMEs are particularly encouraged to apply, making it ideal for small to medium-sized enterprises looking to expand their client base and secure a stable, long-term contract. The robust IT infrastructure requirement ensures continuous service for the KIC's 34 diverse licensees, making this a lucrative opportunity for businesses with proven expertise in delivering reliable and secure IT services.

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Notice Information

Notice Title

Kent Innovation Centre - IT Support and Maintenance Contract with Back-up Link over Satellite

Notice Description

Thanet District Council wishes to select and appoint a suitable supplier for the provision of an IT Support and Maintenance service with a Back-up Link over Satellite for the network at the Kent Innovation Centre, Broadstairs. The scope of this contract is to provide a fully outsourced and managed IT support and maintenance solution for both hardware and software elements within the KIC. The Kent Innovation Centre (KIC) is a set of managed office spaces over three floors, run by Thanet District Council (TDC) which provides fully serviced office accommodation, including meeting room space, internet provision and allows 24/7/365 access to its clients. The KIC currently has 34 different companies (Licensees) located in the building. A secure, stable and reliable IT infrastructure is of the utmost importance to the Council's Licensees to ensure continuity of service. The Contract is anticipated to commence upon 1 April 2025 for a duration of three years with one option to extend for a period of two years at the sole discretion of the Council. Important Information: All procurement documents are attached to the notice and available for suppliers to download from the Kent Business Portal (www.kentbusinessportal.org.uk) and complete according to instructions contained. The procurement process will be undertaken on the basis of formal quotations. All quotations will be accepted subject to the bidder providing suitable responses to grounds for Mandatory and Discretionary Rejection and that minimum standards are met as set out in the Invitation to Quote document. Evaluation will be on the basis of criteria as set out in the Invitation to Quote document. Any clarifications or questions must be submitted via the Message area of the Kent Business Portal by no later than 14.00hrs on 06/11/24. Completed quotation documents must be submitted electronically via the Kent Business Portal by no later than 14.00hrs on 13/11/2024.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-90952b4b-7d8e-49b2-a696-d5a6bf2bc750
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6b106993-d75f-42ba-a570-77460cf90b47
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

72222300 - Information technology services

72267000 - Software maintenance and repair services

72267100 - Maintenance of information technology software

72267200 - Repair of information technology software

Notice Value(s)

Tender Value
£120,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
4 Nov 20241 years ago
Submission Deadline
13 Nov 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2025 - 31 Mar 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THANET DISTRICT COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MARGATE
Postcode
CT9 1AY
Post Town
Canterbury
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ44 East Kent
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Thanet
Electoral Ward
Margate Central
Westminster Constituency
East Thanet

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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