Tender

GB-London: CPT_23_36 - Social Media Publishing, Engagement, Analytics, Monitoring and Listening

NATIONAL AUDIT OFFICE

This public procurement record has 1 release in its history.

Tender

07 Jul 2023 at 16:00

Tender Notice
Summary of the contracting process

The National Audit Office is seeking services for social media publishing, engagement, analytics, monitoring and listening. This tender, titled "CPT_23_36 - Social Media Publishing, Engagement, Analytics, Monitoring and Listening," falls under the marketing services industry category. The procurement stage is currently active, with the tender period ending on 26th July 2023. The contract period will start on 29th August 2023 and end on 28th August 2026, with a contract value of GBP 100,000. The buying organization is the National Audit Office, located in London, United Kingdom.

This tender presents an opportunity for businesses providing social media services, analytics tools, and AI/machine learning solutions to enhance the effectiveness of the National Audit Office's social media presence. Companies adept at user-friendly platforms, GDPR compliance, and innovative technologies are well-suited to compete. The open procurement method allows a wide range of businesses to participate, with potential for long-term partnerships and growth opportunities in the services sector.

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Notice Information

Notice Title

GB-London: CPT_23_36 - Social Media Publishing, Engagement, Analytics, Monitoring and Listening

Notice Description

The National Audit Office is procuring one or multiple services to cover social media publishing, analytics and monitoring. This procurement is split into two lots. Lot 1 is for social media publishing and engagement, to allow for the creation, scheduling and publishing of content to multiple platforms, and engaging with users who make any direct mentions of the NAO. The service must include publishing to Twitter and LinkedIn. Lot 2 is for social media analytics, monitoring and listening. This includes customisable reports that cover both our own channels and conversations driven by our campaigns, including media coverage and stakeholder engagement. It also covers live monitoring of our channels, plus monitoring and listening using multiple search queries for key topics and influencers, allowing for complex query filtering. We expect the service to be on a user-friendly platform that does not require advanced technical skills to use. It should allow for multiple users, and comply with our GDPR and Information Security requirements. The service should also include training and support, and make the most of new technologies such as AI / machine learning to add value to our work through innovation and efficiencies.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-90cedda8-e838-463a-a507-45e4b8516ea5
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ae0e3f1a-d863-4b44-a747-fa98d48b1ea6
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79342000 - Marketing services

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
7 Jul 20232 years ago
Submission Deadline
26 Jul 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
28 Aug 2023 - 28 Aug 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NATIONAL AUDIT OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
VICTORIA
Postcode
SW1W 9SP
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London
Local Authority
Westminster
Electoral Ward
Pimlico North
Westminster Constituency
Cities of London and Westminster

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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