Award

IT Service Desk Manager

NATIONAL INSTITUTE FOR HEALTH AND CARE EXCELLENCE

This public procurement record has 1 release in its history.

Award

03 Feb 2026 at 11:11

Award Notice
Summary of the contracting process

The procurement process has concluded for the position of IT Service Desk Manager, overseen by the National Institute for Health and Care Excellence (NICE). This contract falls under the industry category "Supply services of personnel including temporary staff" (CPV code 79620000). The services are to be rendered in the regions of North West and London, United Kingdom. The award stage of this tender was officially documented on the 3rd of February 2026, with the contract period spanning from the 4th of May to the 26th of September 2024. This procurement, conducted via a selective method as a call-off from the CCS Framework RM6277, was aimed at acquiring specific IT professional services.

This opportunity was particularly suitable for small and medium-sized enterprises (SMEs) due to its targeted nature and manageable contract value of £37,600. Businesses specialising in temporary staffing within the IT sector were well-placed to capitalise on this tender, especially those with a proficient capacity to enhance IT service desk methodologies. Such contracts are viable pathways for SMEs looking to establish themselves within the public sector, offering a chance to partner with prestigious institutions like NICE and increase their portfolio of public service engagements.

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Notice Information

Notice Title

IT Service Desk Manager

Notice Description

NICE requires an IT Service Desk Manager for a short-term position in their Digital, Information and Technology (DIT) directorate. They will be responsible for reviewing the service desk methodology and providing and implementing recommendations for improvement. Application through the CCS Framework RM6277 Non Clinical Staffing: Lot 3 - IT Professionals

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-914cf04b-0488-432a-919f-123601f1161f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/351fb044-47e3-4ce1-a2e2-8ea18f52bca9
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79620000 - Supply services of personnel including temporary staff

Notice Value(s)

Tender Value
£37,600 Under £100K
Lots Value
Not specified
Awards Value
£37,600 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
3 Feb 20262 weeks ago
Submission Deadline
1 Apr 2024Expired
Future Notice Date
Not specified
Award Date
1 May 20241 years ago
Contract Period
3 May 2024 - 26 Sep 2024 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NATIONAL INSTITUTE FOR HEALTH AND CARE EXCELLENCE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JQ
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLD North West (England), TLI London
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

BERKELEY SQUARE IT

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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