Award

NOMS Out of Hours Telephony Service

MINISTRY OF JUSTICE

This public procurement record has 1 release in its history.

Award

22 Feb 2018 at 16:07

Award Notice
Summary of the contracting process

The Ministry of Justice has completed a procurement process for the NOMS Out of Hours Telephony Service, classified under telecommunications services. This tender, valued at £70,790, was awarded to Teleperformance Limited on 13 June 2016, following a direct procurement method as a single tender action below threshold. The contract period commenced on 30 June 2016 and concluded on 31 October 2018, with the award notice published on 22 February 2018. The service is expected to benefit various delivery areas, including the British Overseas Territories, Channel Islands, and the United Kingdom.

This completed tender presents an opportunity for businesses specialising in telecommunications and similar services to review their competitive processes. Although this specific tender is closed, it highlights the types of contracts that emerge within this sector, allowing businesses to identify potential future opportunities. Companies with expertise in providing telephony services, particularly those that can deliver comprehensive out-of-hours support, would be well-suited to compete in upcoming tenders of a similar nature.

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Notice Information

Notice Title

NOMS Out of Hours Telephony Service

Notice Description

NOMS Out of Hours Telephony Service

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-91cadbc6-c434-4377-8ad5-eb8940204470
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/61d6b44b-39de-48b1-86e0-e1f7e52c3065
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64200000 - Telecommunications services

Notice Value(s)

Tender Value
£70,790 Under £100K
Lots Value
Not specified
Awards Value
£70,790 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
22 Feb 20188 years ago
Submission Deadline
29 Jun 2016Expired
Future Notice Date
Not specified
Award Date
12 Jun 20169 years ago
Contract Period
29 Jun 2016 - 31 Oct 2018 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MINISTRY OF JUSTICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 9AJ
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

TELEPERFORMANCE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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