Award

Customer Service Design Capability Contract

DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)

This public procurement record has 1 release in its history.

Award

16 Aug 2021 at 08:58

Award Notice
Summary of the contracting process

The procurement process pertains to the "Customer Service Design Capability Contract" initiated by the Department of Health and Social Care (T&T), located in London, United Kingdom. This contract, valued at £1,250,000, falls under the industry category of custom software development services and is classified as a selective procurement process, specifically a call-off from a framework agreement. The contract period commenced on 2nd August 2021 and will conclude on 31st March 2022. It is noteworthy that the contract was awarded on 30th July 2021, with the tender period officially ending on 29th July 2021.

This tender offers significant opportunities for businesses in the information technology and user experience design sectors. Companies specialising in custom software development and user experience design, particularly those capable of managing large-scale contracts, would be well-positioned to compete in future tenders. The involvement of a prominent public sector body amplifies the potential for long-term partnerships, making this an attractive avenue for IT consultancies and service providers looking to expand their portfolio within public procurement.

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Notice Information

Notice Title

Customer Service Design Capability Contract

Notice Description

Provsion of User Experinec Design Capability

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-91e48b6d-6f34-43a5-a174-7b9e89cc6476
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/27c8250e-321f-4ae6-b85a-d3d348c20aad
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72230000 - Custom software development services

Notice Value(s)

Tender Value
£1,250,000 £1M-£10M
Lots Value
Not specified
Awards Value
£1,250,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
16 Aug 20214 years ago
Submission Deadline
29 Jul 2021Expired
Future Notice Date
Not specified
Award Date
29 Jul 20214 years ago
Contract Period
1 Aug 2021 - 31 Mar 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 0EU
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

NOMENSA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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